Senior Engineer - Salesforce at 8x8

Pico Rivera, California, United States

8x8 Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, Customer Experience, CommunicationsIndustries

Requirements

  • Good understanding of object-oriented programming principles
  • Strong design and architectural skills
  • Proven skills and hands-on programming experience in Java, preferably leveraging Spring Framework
  • Excellent development experience with Java REST web services
  • Knowledge of Java concurrency/multithreading and asynchronous APIs
  • Comfortable with Java internals (Classloading, Memory Management, Transaction Management, Performance, Annotation Processing)
  • Excellent knowledge of Relational Databases, SQL, and ORM technologies (JPA2, Hibernate)
  • Proficiency in Database technologies (SQL and NoSQL)
  • Good knowledge of Distributed Systems
  • Good knowledge of NFR-s analysis and implementation
  • Deliver beautiful and well tested code
  • Exposure to AWS (or other Public Cloud)
  • Very good understanding of design patterns and microservices
  • Experience with test automation at the unit and integration levels
  • Familiar with architecture, design, development, and deployment of enterprise systems
  • Passionate about delivering high-quality software
  • Experience working in a global environment, across multiple time zones and geographies

Responsibilities

  • Contribute in all phases of the development lifecycle
  • Write well designed, testable, efficient code
  • Understand, interpret, and clarify functional requirements as well as technical requirements for product features
  • Ensure designs are in compliance with specifications
  • Collaborate and contribute to architecture and design decisions driving product direction
  • Prepare and produce releases of software components
  • Support Continuous Improvement by investigating alternatives and new technologies and presenting these for architectural review

Skills

Salesforce
Kubernetes
AWS
Microservices
APIs
Backend Development
Cloud Computing
Agile

8x8

Cloud communications and collaboration platform

About 8x8

8x8 provides cloud communications and collaboration services to businesses worldwide, offering a suite of tools that enhance communication. Their main product, the 8x8 Experience Communications Platform, combines voice, video, chat, and contact center services into one platform, allowing businesses to manage both customer engagement and internal communications seamlessly. This platform is known for its high call quality and 24/7 customer support in multiple languages. Unlike many competitors, 8x8 operates on a subscription model, which allows for scalability and customization based on specific business needs. The company also offers advanced analytics to help businesses improve their customer experience. 8x8's goal is to provide secure and reliable communication solutions that meet the needs of businesses handling sensitive information.

Campbell, CaliforniaHeadquarters
1987Year Founded
$253.1MTotal Funding
IPOCompany Stage
Data & Analytics, Enterprise Software, CybersecurityIndustries
1,001-5,000Employees

Risks

Increased competition from emerging players like Five9.
Potential security vulnerabilities from third-party integrations.
Rapid technological advancements may outpace current offerings.

Differentiation

8x8 holds over 125 patents, showcasing its commitment to innovation.
Recognized as a leader in Unified Communications by Gartner for 13 consecutive years.
Offers a comprehensive platform unifying customer engagement and internal communications.

Upsides

AI-powered insights enhance decision-making and customer satisfaction.
Video engagement capabilities offer dynamic and personalized customer interactions.
Strong global presence with support in over 55 countries.

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