Senior Engineer, Platform Engineering at S&P Global

Calgary, Alberta, Canada

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, TechnologyIndustries

Requirements

7+ years of Application Support/TechOps experience
Experience in infrastructure provisioning and maintenance using IaC in AWS with strong skills in Terraform
Maintaining and managing AWS infrastructure with good knowledge of deployments on ECS hosted containers
Knowledge of Postgres DB
Operational support for cloud infrastructure including incident response and maintenance
Experienced technical resource with knowledge of Python, PL/SQL, Unix
Strong understanding of ITIL standards such as incident and problem management
Ability to understand complex release dependencies and manage them
Proven ability to automate manual tasks
Drive and take responsibilities of support and monitoring tools (e.g., Splunk, Grafana)
Exposure to hands-on fault diagnosis, resolution, knowledge sharing and delivery in high pressure client focused environment
Extensive experience of working on mission critical systems
Good knowledge of SDLC, agile methodology, CI/CD and deployment tools like Gitlab, GitHub, ADO
Keen problem solver with analytical nature and excellent problem-solving skillset (preferred)
Ability to work flexible hours including some weekends and possibly public holidays, to meet service level agreements (preferred)
Excellent communication skills, both written and verbal with ability to represent complex technical issues/concepts to non-tech stakeholders (preferred)

Responsibilities

Delivering all aspects of production support for various applications along with some 3rd party vendor products including incident resolution or proactive mitigation, change & problem management; ensure compliance to all agreed SLAs and requirements
Managing and maintaining cloud infrastructure
Dealing with client site issues
Willing to travel to client sites to investigate and resolve incidents
Performing a variety of tasks including coordinating all resources and stakeholders, planning and setting milestones, assigning responsibilities and monitoring, summarizing and communicating progress and status
Mentoring and developing junior members of the team
Ability to act as SME and independently handle client issues and incident escalations
Involve and drive RCA for repetitive incidents and provide solutions
Driving excellent levels of service to business, effective management & technology strategy development and ownership through defined process

Skills

AWS

Terraform

Splunk

Grafana

Cloud Infrastructure

Incident Management

Change Management

Problem Management

SLA Compliance

Production Support

S&P Global

Provides financial information and analytics services

About S&P Global

S&P Global provides financial information and analytics to a wide range of clients, including investors, corporations, and governments. The company offers services such as credit ratings, market intelligence, and indices, which help clients understand and navigate the global financial market. S&P Global's products work by utilizing advanced data analytics and research to deliver insights that assist clients in making informed decisions and managing risks. Unlike many competitors, S&P Global has a diverse range of divisions, including S&P Global Ratings and S&P Dow Jones Indices, which allows it to cater to various financial needs. The company's goal is to support clients in driving growth while also committing to corporate responsibility and positive societal impact.

New York City, New YorkHeadquarters

1917Year Founded

IPOCompany Stage

Data & Analytics, Financial ServicesIndustries

10,001+Employees

Benefits

Health Insurance

Unlimited Paid Time Off

Professional Development Budget

401(k) Company Match

Family Planning Benefits

Employee Discounts

Risks

Integration challenges with new acquisitions like ProntoNLP may cause operational issues.

Increased competition from AI-driven platforms like Brooklyn Investment Group.

Dependence on volatile credit ratings market could impact revenue stability.

Differentiation

S&P Global integrates advanced AI tools for superior financial analytics capabilities.

The company offers comprehensive ESG solutions, meeting growing sustainability demands.

S&P Global's diverse divisions provide a wide range of financial services globally.

Upsides

Acquisition of ProntoNLP boosts data analytics and sentiment scoring capabilities.

Rising demand for ESG data enhances S&P Global's market position.

Expansion into India strengthens S&P Global's research and insights offerings.

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