Senior Director, Product Management Small Business Bank at Capital One

New York, New York, United States

Capital One Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, Financial Services, FinTechIndustries

Requirements

  • Collaborative and inspirational product leadership experience
  • Hands-on experience managing the intersection of product and operations in a well-managed way
  • Strategic thought partner, capable of communicating and influencing senior leadership
  • Ability to collaborate across the enterprise, building relationships with key stakeholders
  • Strong team builder and leader with a management and recruiting style that is collaborative, energetic, mindful, and innovative
  • Results orientation; ability to set ambitious goals

Responsibilities

  • Lead the Business Customer Digital Experiences team within Capital One’s Small Business Bank
  • Define and drive an agenda to empower Small Business customers with innovative banking experiences in three key domains: Move Money, Track & Manage, and Protect & Resolve
  • Drive both strategy and execution
  • Shape the long-term customer experience vision and the next horizon of integrated growth, modernization, and data strategy
  • Act as coach, visionary, and problem solver
  • Lead a high-impact product team
  • Co-create a vision for the future
  • Gain broad stakeholder alignment
  • Guide cross-functional teams to deliver exceptional value
  • Knock down barriers that slow progress
  • Demonstrate proficiency in Capital One Product Framework: Human Centered, Business Focused, Technology Driven, Integrated Problem Solving, Transformational Leadership

Skills

Product Management
Human Centered Design
Business Strategy
Technology Solutions
Integrated Problem Solving
Transformational Leadership
Predictive Modeling
Cross Functional Leadership

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

Land your dream remote job 3x faster with AI