Senior Director, Operations - Walmart International Growth Operational Excellence & Enablement at Walmart

Bentonville, Arkansas, United States

Walmart Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, International OperationsIndustries

Requirements

  • Builds high-performing teams; seeks and embraces differences in people, cultures, ideas, and experiences; creates a workplace where all associates feel seen, supported, and connected through a culture of belonging
  • Creates discipline and focus around developing talent through feedback, coaching, mentoring, and developmental opportunities; builds the talent pipeline; fosters an environment allowing everyone to bring their best selves to work
  • Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; communicates and listens attentively with energy and positivity
  • Maintains and promotes the highest standards of integrity, ethics, and compliance; models Walmart values and leads by example; supports goals of becoming a regenerative company (e.g., opportunity, sustainability, community, integrity)
  • Ensures teams follow the law, code of conduct, and company policies; promotes non-retaliation culture; listens to concerns and takes action; holds self and teams accountable consistent with values
  • Acts as an altruistic servant leader; consistently humble and self-aware
  • Delivers business results while putting customer/member first; applies omni-merchant and Every Day Low-Cost mindset
  • Adopts holistic perspective considering data, analytics, customer/member insights, and different parts of the business for plans and strategies

Responsibilities

  • Define, document, and evolve the end-to-end operating model for global business operations specific to Walmart International Growth strategy
  • Partner with regional teams (e.g., Chile, Canada, Mexico, South Africa) to embed global standards and drive consistent execution
  • Partner with the growth strategy and leadership team on the end-to-end operating model in non-footprint markets
  • Identify, prioritize, and implement process improvement initiatives that enhance efficiency, scalability, and performance
  • Lead the development of enablement frameworks, playbooks, and toolkits to standardize best practices
  • Build and manage capability-building programs that strengthen operational maturity across teams and markets
  • Measure and report on the effectiveness of operating models and continuous improvement initiatives
  • Foster a culture of operational discipline, learning, and innovation across global and regional functions

Skills

Key technologies and capabilities for this role

Operating Model DesignProcess ImprovementContinuous ImprovementEnablement FrameworksCapability BuildingStakeholder ManagementGlobal OperationsTeam LeadershipPerformance MetricsTalent DevelopmentCoachingMentoringCross-Cultural CollaborationScalabilityBest Practices

Questions & Answers

Common questions about this position

What are the key responsibilities of the Senior Director, Operations role?

The role involves defining and evolving the global operating model for Walmart International Growth, partnering with regional teams in markets like Chile, Canada, Mexico, and South Africa, implementing process improvements, developing enablement frameworks, and fostering operational discipline.

Is this a remote or on-site position?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What does Walmart's company culture emphasize for this role?

The culture emphasizes Respect the Individual by building high-performing teams, embracing differences, developing talent through coaching and mentoring, and fostering belonging; it also stresses Act with Integrity by maintaining high standards of ethics, modeling Walmart values, and advancing sustainability and community.

What makes a strong candidate for this Senior Director position?

Strong candidates will have experience leading global operations, partnering cross-regionally, driving process improvements, building capability programs, and demonstrating leadership in talent development, collaboration, and integrity to foster operational excellence.

Walmart

Global retail chain offering affordable products

About Walmart

Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.

Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees

Benefits

PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans

Risks

Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.

Differentiation

Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.

Upsides

Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.

Land your dream remote job 3x faster with AI