Senior Director of eCommerce at Pendulum

San Francisco, California, United States

Pendulum Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Health & Wellness, Microbiome TherapeuticsIndustries

Requirements

The Senior Director of eCommerce should possess 8+ years of eCommerce experience with a proven track record of scaling 9-figure revenue, direct P&L management in B2C health/wellness, and success in building subscription businesses, along with 4+ years of people management experience and strong analytical capabilities.

Responsibilities

This role involves developing and executing comprehensive eCommerce strategy, creating exceptional digital experiences that translate complex science into compelling customer journeys, driving cross-functional alignment, and fostering a culture of accountability, as well as measuring success through revenue growth, P&L performance, and customer acquisition efficiency.

Skills

eCommerce
B2C
P&L Management
Subscription Business
Analytics
People Management
Revenue Scaling

Pendulum

Healthcare risk management consulting services

About Pendulum

Pendulum specializes in risk management consulting for the healthcare industry, focusing on reducing professional liability exposure for various healthcare operations such as hospitals, aging services, and home health. The company offers a web-based enterprise risk management tool that assists organizations in optimizing their risk management strategies. Their services include risk control assessments, training, and desk-based consulting provided by experienced consultants. Unlike many competitors, Pendulum combines specialized consulting with data-driven reports and web-based tools tailored specifically for healthcare providers. The goal of Pendulum is to help healthcare organizations effectively manage and mitigate risks, ensuring safer operations and better patient care.

Albuquerque, New MexicoHeadquarters
2012Year Founded
$34MTotal Funding
SERIES_BCompany Stage
Consulting, Enterprise Software, HealthcareIndustries
11-50Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k) Company Match
Flexible Work Hours
Equity
Commuter Benefits

Risks

Increased competition from Seres and Finch in microbiome therapeutics.
Patent approval delays could affect Pendulum's pending patents.
Regulatory scrutiny on probiotics may impact Pendulum's product approvals.

Differentiation

Pendulum Therapeutics leverages microbiome science and DNA sequencing for innovative therapies.
Pendulum Glucose Control is a clinically proven probiotic for blood sugar management.
Pendulum offers specialized risk management consulting for diverse healthcare operations.

Upsides

Personalized nutrition trend aligns with Pendulum's microbiome science focus.
Global probiotics market growth benefits Pendulum's product offerings.
BRP Group acquisition provides resources to expand Pendulum's market reach.

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