Humana

Senior Digital Product Owner - Ecommerce

San Antonio, Texas, United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Health and Well-being, Insurance, DigitalIndustries

Requirements

The Senior Digital Product Owner should have experience in managing an Agile delivery team focused on eCommerce, including defining user stories and prioritizing the product backlog. They must be able to collaborate with stakeholders, partner with engineering to define product vision, and create product roadmaps. Experience in the health and well-being industry, particularly with Medicare Advantage, is a plus.

Responsibilities

The Senior Digital Product Owner will maximize the value of the product created by the Agile team, serving as the primary contact for information, work prioritization, and decision-making. They will translate stakeholder needs into product requirements, manage the product backlog, and lead grooming sessions. Responsibilities include monitoring product progress, liaising with the product team and end-users, participating in Scrum meetings, and reviewing key performance metrics to identify areas for improvement in the digital experience.

Skills

Product Ownership
Agile
Stakeholder Management
Digital Product Development
Ecommerce
Medicare Advantage

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters
1961Year Founded
IPOCompany Stage
Social Impact, HealthcareIndustries
10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.
Rising medical costs and tightening Medicare reimbursements may strain financial performance.
Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.
The company emphasizes inclusivity, offering free language interpreter services for accessibility.
Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.
The company is the first insurer to cover TMS therapy for adolescent depression.
Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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