Senior Developer Advocate

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Cloud Computing, Software Development, Enterprise SoftwareIndustries

Requirements

Candidates must have 10+ years of experience as a Developer or Engineer in disciplines like cloud software development, PaaS, or SaaS. A minimum of 5 years of experience as a Developer or Engineer within the ServiceNow ecosystem is required, along with at least 1 year of experience using ServiceNow’s LLM, Now Assist, and/or AI Agents. Proven experience speaking at technology conferences, blogging, creating videos, writing technical articles, and contributing to open-source projects is essential. Excellent communication skills, both written and verbal, along with strong relationship-building abilities are necessary. The role requires up to 30% annual travel.

Responsibilities

The Senior Developer Advocate will attract, inspire, and enable a thriving ecosystem through direct engagement, focusing on learning and transforming community members into champions. Responsibilities include establishing trust as a technical peer and community advocate by generating innovative content such as blog posts, videos, code examples, workshops, and webinars. The role involves building and scaling developer events and meetup ecosystems in the APAC region to foster collaboration. Additionally, the advocate will participate in social media and blogging to increase developer awareness, identify new channels for developer engagement, and partner with cross-functional teams including Product Marketing, Product Management, Engineering, and Events to deliver content for the developer program.

Skills

Developer Advocacy

Cloud Software Development

PaaS

SaaS

ServiceNow Ecosystem

LLM

Now Assist

AI Agents

Technical Content Creation

Blogging

Video Production

Technical Writing

Open Source Contribution

Community Engagement

Event Management

Social Media Marketing

Product Marketing

Product Management

Engineering

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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