Senior Delivery Lead at BenchSci

Toronto, Ontario, Canada

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Biotechnology, Pharmaceuticals, Life SciencesIndustries

Requirements

5+ years of program management experience across multiple domains, coupled with 5+ years in customer success for B2B enterprises and global organizations
Educational background or working experience in a life sciences or technology discipline
Proven ability to craft and deliver impactful presentations to diverse audiences
Experience navigating complex scenarios and collaborating with multiple stakeholders at varying levels
Comfortable with ambiguity, adept at finding solutions and forging a path forward
Skilled in interpreting complex data, defining strategies, and implementing tactics to enhance trends
A genuine passion for advancing life sciences and a strong desire to be part of a transformative, world-class delivery team
Willingness and ability to travel internationally up to 20% of the time

Responsibilities

Manage high-profile, intricate programs, charting the course to empower scientists with our generative AI platform for accelerated drug discovery
Forge robust relationships with customers, ensuring seamless deployment and sustained adoption of our technology
Conduct touch points with key stakeholders, and prepare and present compelling content at executive review meetings
Collaborate with account teams to design and implement account-specific adoption strategies that enhance awareness, usage, advocacy, and value
Participate in user calls, continuously refining engagement strategies and improving adoption metrics
Anticipate support requirements, and monitor and manage the health and risks associated with critical deliverables
Leverage metrics and reporting to bolster scientist engagement and utilization of BenchSci technology
Spearhead a culture of continuous improvement, proactively identifying opportunities for streamlined and efficient execution
Guide teams towards achieving objectives, establishing frameworks and mechanisms to standardize and scale business outcomes

Skills

Key technologies and capabilities for this role

Program ManagementCustomer SuccessGenerative AIStakeholder ManagementAdoption StrategiesRisk ManagementMetrics ReportingExecutive PresentationsCross-functional CollaborationContinuous Improvement

Questions & Answers

Common questions about this position

What is the work arrangement for this role?

This is a full-time hybrid position.

What experience is required for the Senior Delivery Lead position?

Candidates need 5+ years of program management experience across multiple domains, 5+ years in customer success for B2B enterprises and global organizations, an educational background or working experience in life sciences or technology, and proven ability to craft and deliver impactful presentations.

Is travel required for this role?

Yes, there is willingness and ability to travel internationally up to 20% of the time.

What salary or compensation does this position offer?

This information is not specified in the job description.

What makes a strong candidate for this Senior Delivery Lead role?

Strong candidates have experience navigating complex scenarios and collaborating with multiple stakeholders, comfort with ambiguity and solution-finding, skills in interpreting complex data to define strategies, and a genuine passion for advancing life sciences.

BenchSci

AI-driven platform for preclinical research

About BenchSci

BenchSci operates in the biotechnology sector, specializing in preclinical research and development. The company uses artificial intelligence and machine learning to create a detailed map of disease biology, which helps scientists understand existing research and improve their R&D efficiency. Its main product, ASCEND, is a platform that extracts evidence from various data sources to assist scientists in hypothesis generation and risk identification. BenchSci aims to enhance research capabilities and reduce risks in preclinical studies.

Toronto, CanadaHeadquarters

2015Year Founded

$156.6MTotal Funding

SERIES_DCompany Stage

AI & Machine Learning, BiotechnologyIndustries

201-500Employees

Benefits

Remote-first culture

Equity options

15 days vacation + additional day every year

Unlimited flex time

Comprehensive health & dental benefits

Psychotherapist services

Annual Learning & Development budget

Home office set-up budget

Wellness, lifestyle & productivity spending account

Risks

17% workforce reduction may impact morale and innovation at BenchSci.

Heavy reliance on external funding poses financial risks if future rounds falter.

Rapid team expansion could lead to integration challenges and inefficiencies.

Differentiation

BenchSci's ASCEND platform uses AI to map disease biology for drug discovery.

ASCEND helps scientists identify risks and generate hypotheses in preclinical R&D.

BenchSci's AI Reagent Selector improves reagent selection efficiency in drug development.

Upsides

$95M Series D funding boosts BenchSci's AI platform development and market reach.

Generative AI integration enhances ASCEND's predictive capabilities for hypothesis generation.

Recognition as a Best Workplace for Inclusion attracts top talent and fosters innovation.

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