Senior Customer Service Agent I at Ecolab

Buenos Aires, Buenos Aires, Argentina

Ecolab Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Food and Beverage, Textile Care, Life SciencesIndustries

Requirements

  • High school diploma or equivalent
  • 6 months of Customer Service experience

Responsibilities

  • Adhere to company and department policies and procedures
  • Achieve individual goals utilizing good time management skills
  • Respond promptly to daily calls and from multiple divisions
  • Process DFO orders and inquiries between calls
  • Research and respond to customer and field complaints
  • Review and process orders placed via digital channels

Skills

Key technologies and capabilities for this role

Customer ServiceTime ManagementOrder ProcessingComplaint ResolutionMicrosoft ExcelMicrosoft WordMicrosoft AccessMicrosoft OutlookOral CommunicationWritten Communication

Questions & Answers

Common questions about this position

What are the minimum qualifications for the Senior Customer Service Agent I role?

The minimum qualifications include a high school diploma or equivalent and 6 months of customer service experience.

What are the preferred qualifications for this position?

Preferred qualifications include an undergraduate degree completed or in process, strong oral and written communication skills, ability to work independently in a fast-paced multi-division environment, experience with Microsoft Office Suite (Excel, Word, Access, and Outlook), and knowledge of Ecolab’s policies and procedures.

What are the working hours for this role?

The hours are set between 8am – 5pm Central Time, Monday through Friday.

What is the compensation or salary for this position?

This information is not specified in the job description.

What does Ecolab value in its company culture?

Ecolab values including and engaging diverse people, perspectives, and ideas to achieve its best, and supports career growth while tackling meaningful challenges like clean water and safe food.

Ecolab

About Ecolab

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

Land your dream remote job 3x faster with AI