Senior CRM at Blackstone

Saudi Arabia

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Finance, TechnologyIndustries

Requirements

Proven experience in customer relationship management or a related field
Strong understanding of CRM software and its applications, preferably with Microsoft Dynamics 365
Experience in data analysis and the ability to use data to drive decision-making
Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments
Knowledge of marketing and sales processes related to CRM
Ability to configure and customize CRM applications according to business requirements
Experience in providing training and support for CRM tools
Detail-oriented and analytical mindset with a focus on achieving results
Ability to work independently and manage multiple projects simultaneously
Strong problem-solving skills and the ability to adapt to changing environments

Responsibilities

Oversee and enhance CRM strategies focusing on improving customer engagement and retention
Analyze customer data to identify trends and implement strategies for customer relationship improvement
Collaborate with marketing, sales, and support teams to ensure the optimal utilization of CRM tools
Customize and configure CRM applications based on departmental needs and customer feedback
Provide training and support to team members on CRM best practices and tools
Monitor and report on CRM performance metrics, proposing actionable insights for continuous improvement
Stay updated on the latest trends and technologies in customer relationship management

Skills

Key technologies and capabilities for this role

Microsoft Dynamics 365CRMData AnalysisCRM ConfigurationCRM CustomizationCRM TrainingCustomer EngagementPerformance Metrics

Questions & Answers

Common questions about this position

Is this position remote or on-site?

This is an on-site position with no remote work option.

What are the benefits offered for this role?

Benefits include Paid Time Off, Performance Bonus, and Training & Development.

What salary can I expect for the Senior CRM role?

This information is not specified in the job description.

What key skills are required for this Senior CRM position?

Key requirements include proven CRM experience, strong understanding of CRM software like Microsoft Dynamics 365, data analysis skills, excellent communication and collaboration abilities, and knowledge of marketing/sales processes.

What makes a strong candidate for this Senior CRM role?

A strong candidate will have hands-on experience configuring CRM applications, providing training and support, strong problem-solving skills, and the ability to manage multiple projects independently while driving results through data analysis.

Blackstone

Global alternative asset management firm

About Blackstone

Blackstone is a leader in alternative asset management, focusing on private equity, real estate, and credit investments. The firm manages over $1.1 trillion in assets and partners with financial advisors to provide access to private markets, aiming to create strong businesses that deliver lasting value. Its main products, BREIT and BCRED, cater to income-focused investors, while the On-Demand Continuing Education Program helps educate investors on private market topics. Blackstone's goal is to identify economic trends and invest in industry-leading businesses to generate strong returns.

New York City, New YorkHeadquarters

1985Year Founded

$18,081.8MTotal Funding

UNKNOWNCompany Stage

Financial Services, Real Estate, EducationIndustries

5,001-10,000Employees

Risks

Increased competition in AI may lead to overvaluation and market saturation.

Potential regulatory scrutiny due to significant investments in diverse sectors.

Economic instability in Europe could impact returns from European investments.

Differentiation

Blackstone is a global leader in alternative asset management with $1.1 trillion AUM.

The firm specializes in private equity, real estate, and credit investments.

Blackstone partners with financial advisors to provide access to private markets.

Upsides

Blackstone's $300M investment in DDN shows a strategic pivot towards AI-driven growth sectors.

The €250M investment in Sia Partners expands Blackstone's footprint in AI consulting services.

Partnership with Jersey Mike’s indicates investment in established consumer brands with growth potential.

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