Senior Content Designer

Senior Content Designer

Employment Type: [Not Specified] Location Type: [Not Specified] Salary: [Not Specified]

Angi®: About Us

At Angi®, we've had one simple mission for 30 years: get jobs done well. We make it happen by connecting homeowners with reliable pros who have the skills they need — and connecting pros with homeowners who have the jobs they want.

Angi at a glance:

• A new homeowner turns to Angi every second.
• Our network has 150,000+ skilled pros in 50+ service categories.
• 150,000,000+ projects brought to Angi (and counting).

Why join Angi: Angi® is defining the future of the home services industry, creating an environment where homeowners, service professionals, and employees benefit from more jobs done well.

• For homeowners, our platform makes it easier than ever to find a skilled pro for repairs, renovations, and everything in between.
• For pros, we're a business partner who helps them find the work they want and grow their business.

We believe home is the most important place on earth, and so we work hard for our homeowners and our pros — making a real impact on families, communities, and livelihoods. Angi is an amazing place to call home. We can’t wait to welcome you.

About the Team

The Angi Content Team is made up of Writers, Editors, Designers, and Researchers. We are building an innovative, new home service that spans the digital and physical worlds — from the details on a screen, to in-person, human-to-human interactions, and everything in between. Every member of the team is charged with redefining expectations around what’s possible in the home industry by creating simple, seamless solutions to complex, previously unsolved problems.

What You’ll Do

We’re looking for a Senior Content Designer who will shape how content supports the user experience across our digital and real-world touchpoints. You’re not just a writer — you’re a systems thinker who understands how content impacts usability, navigation, conversion, and brand cohesion. You’ll collaborate cross-functionally to define content frameworks, messaging hierarchies, and scalable systems that ensure clarity and consistency throughout the customer journey.

Our Content Designers have a deep understanding of product writing and know that successful customer experiences are dependent on empathetic, meaningful content. They are involved in every phase of a project lifecycle, from early strategy and concepting, through customer research, detailed design, launch, and optimization. Our Content Designers are also stewards of our brand voice and understand that even the smallest word choice is important for building the foundation of our brand.

Writing for Angi requires an intimate understanding of our diverse users — achieved through continuous research and testing — and close collaboration with many disciplines within our organization. We value creative exploration, iteration, and attention to detail.

Key Responsibilities:

• Write, design, test, and iterate content in your part of the user journey.
• Collaborate with your teams' product designers, product managers, researchers, analysts, and engineers to deliver against our key outcome goals.
• Develop content frameworks and systems that scale across multiple user journeys, flows, and service lines.
• Define and maintain content standards, voice and tone guidelines, and governance models to ensure consistency across all user experiences.
• Audit and analyze content ecosystems to identify gaps, overlaps, and opportunities to streamline and optimize.
• Collaborate with research and data teams to define user journeys and content requirements that address real user needs and business goals.
• Continuously evolve and mature the craft and its influence within the organization and ensure it's considered at every step of the product development lifecycle.
• Lead content workshops.

Application Instructions

Please include with your application a strong portfolio showcasing examples of UX copywriting across web and mobile applications, demonstrating your ability to simplify complex concepts and drive user engagement.