Senior Content Designer at GoFundMe

San Diego, California, United States

GoFundMe Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Social Media, Non-profit, BiotechnologyIndustries

Requirements

Candidates should possess a strong content design portfolio demonstrating goals, process, and outcomes, including business impact. A background in designing product experiences for social media ecosystems, such as activity feeds, user-generated content, profiles, and sharing, is required. Candidates must confidently connect their knowledge of user psychology in online social ecosystems to tangible UX solutions, contribute to product strategy and vision, and clearly articulate content recommendations and decisions to stakeholders. They should be able to give, seek, and incorporate thoughtful feedback, advocate for equitable and accessible design choices, take initiative, prioritize workload, and meet project deadlines. Experience working with a design system and using tools like Figma, Lyssna, and JIRA is also required. Preferred qualifications include experience tracking the business impact of content design and communicating it to internal stakeholders, as well as writing experience in the digital fundraising space. Candidates should be based in San Diego, Los Angeles, or San Francisco.

Responsibilities

The Senior Content Designer will lead content design on high-profile product initiatives as part of a cross-functional product team, partnering with product designers, researchers, product managers, engineers, legal, marketing, and other writers. They will align their work with business goals, user needs, and the design system, and advocate for clear, consistent, and engaging content for their product area at every stage of the product cycle. The role also involves championing the discipline's impact by mentoring designers, PMs, and others to improve their UX writing skills and center content in their processes.

Skills

UX content design
Social media platforms
Activity feeds
User-generated content
Profiles
Sharing
Content strategy
UX writing
Product design
Cross-functional collaboration
Design systems

GoFundMe

Online platform for crowdfunding and fundraising

About GoFundMe

GoFundMe is an online platform that enables individuals and organizations to raise money for various needs and aspirations. Users can create fundraising campaigns in just five minutes by sharing their stories and soliciting donations from their networks and beyond. The platform caters to a wide range of clients, including those facing medical emergencies, families in need of memorial funds, students seeking educational support, and nonprofits looking for financial assistance. GoFundMe operates globally and has built a community of over 100 million people who have collectively raised $25 billion through more than 200 million donations. The company generates revenue through voluntary tips from donors and a small transaction fee on each donation, which helps cover payment processing costs and maintain platform security. GoFundMe's goal is to provide a safe and user-friendly experience for both donors and recipients, leveraging community support to help people meet their financial needs.

Redwood City, CaliforniaHeadquarters
2010Year Founded
$1,178.5MTotal Funding
SERIES_ACompany Stage
Fintech, Social ImpactIndustries
501-1,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Hybrid Work Options
Family Planning Benefits
Commuter Benefits
Parental Leave
Unlimited Paid Time Off
Mental Health Support
Wellness Program
Professional Development Budget
Conference Attendance Budget

Risks

Emerging crowdfunding platforms with lower fees could attract users away from GoFundMe.
Partnership with Meta may expose GoFundMe to privacy concerns, affecting user trust.
Reliance on voluntary tips may be unsustainable during economic downturns.

Differentiation

GoFundMe is the most trusted name in crowdfunding since its founding in 2010.
The platform serves diverse clients, from individuals to nonprofits, globally.
GoFundMe's user-friendly interface allows fundraisers to start campaigns in five minutes.

Upsides

Collaboration with Meta enhances social sharing, boosting fundraiser reach and effectiveness.
Specific relief funds for disasters position GoFundMe as a go-to emergency platform.
Partnerships with organizations enhance GoFundMe's reputation as a socially responsible platform.

Land your dream remote job 3x faster with AI