Senior Consultant/Manager, Technology & Transformation – Banking Operations & Domain Solutions - Hybrid at Deloitte

Dublin, County Dublin, Ireland

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

BankingIndustries

Requirements

Experience of working within the banking sector, such as banking operations, with a solid understanding of the sector’s complexities and challenges
Keen interest in trends within banking, both locally and internationally
Skilled in business and data analysis, capable of diagnosing current operations effectively (certification in business analysis methodologies like ECBA, CCBA, or CBAP desirable but not mandatory)
Experience in lean process improvement and re-engineering for operational excellence (knowledge of tools such as Visio, Miro, and Blueworks preferred but not essential)
Familiar with technologies like RPA, workflow optimisation, MI reporting, power platform

Responsibilities

Work closely with business leaders and executive officers in the banking industry to understand their needs and support them in addressing their most complex challenges (e.g., launching new digital platforms, responding to regulatory change, or driving lasting operational improvements)
Support end-to-end projects within banking, from requirements gathering and solution design to development, testing, deployment, and post go-live support
Lead workstreams and manage interactions with senior stakeholders to ensure their needs are met throughout the project lifecycle
Develop end-to-end process maps that accurately capture the current operational state, including business activities, systems, data points, and challenges; utilize these maps to identify inefficiencies and areas for improvement
Conduct detailed analysis and diagnostics of existing operations to uncover actionable insights and identify opportunities for transformation and enhancement, leveraging data-driven methodologies
Design tactical and strategic solution options, such as process reengineering, digitisation, and automation, tailored to meet client objectives and enhance operational effectiveness
Work closely with clients to understand and document clear business requirements, ensuring alignment between client needs and project deliverables

Skills

Key technologies and capabilities for this role

Solution DesignRequirements GatheringProject ManagementStakeholder ManagementDigital TransformationBanking OperationsRegulatory ComplianceOperational DesignDigital OperationsTechnology EnablementDeploymentTesting

Questions & Answers

Common questions about this position

Is this a remote or hybrid role?

This is a hybrid role, as indicated by the job title.

What is the salary or compensation for this position?

This information is not specified in the job description.

What skills are required for this Senior Consultant/Manager role?

Key skills include supporting end-to-end projects in banking, leading workstreams and managing senior stakeholders, developing end-to-end process maps, conducting detailed operational analysis, designing solution options like process reengineering and automation, and documenting business requirements.

What is the company culture like at Deloitte for this team?

Deloitte fosters a people-first culture that is supportive, collaborative, and welcoming, with vibrant, diverse teams where each person brings their own perspective, is genuinely curious about clients, and boldly challenges the norm while keeping fun a priority.

What makes a strong candidate for this role?

Strong candidates bring diverse perspectives, genuine curiosity about banking clients, and a bold approach to challenging norms, with expertise in banking operations, process mapping, analysis, and transformation solutions.