Position Overview
- Location Type: Remote
- Job Type: Full-Time
- Salary: $45K - $115K
We’re looking for a Sr. Community Manager who lives and breathes player engagement, creator culture, and Discord. This is not just a moderation or social support role; you’re a growth hacker at heart, obsessed with building vibrant, loyal communities that fuel our game launches and long-term success. You'll manage our presence across Discord and social channels, build relationships with creators, and collaborate with marketing leadership and third-party partners (like WeHype) to drive player acquisition and retention through influencer campaigns. This is a full-time position where the Community Manager will work closely with our product, design, and engineering teams to deliver an exceptional gaming experience to our customers. We offer a competitive salary, benefits, and ample opportunities for growth and advancement within the company.
What You’ll Own:
- Launch, grow, and moderate high-impact Discord communities around our products.
- Design and execute influencer campaigns to drive awareness, engagement, and social buzz.
- Build authentic relationships with content creators, streamers, and community leaders.
- Collaborate with partners like WeHype to source, brief, and track influencer activations.
- Create engaging community content (memes, dev updates, contests, livestreams) that sparks conversation and shareability.
- Coordinate with others in product/marketing/design on campaign planning, creative needs, and performance insights.
- Surface community feedback and player sentiment to internal teams to inform product and comms decisions.
- Track and report on key growth and engagement metrics - optimize tactics based on what works.
- Serve as the first line of player support, owning Tier 1 community and customer issues with speed and empathy.
- Be the voice of our brand across community channels—energizing, representing, and advocating for our players.
- Lead LiveOps communication and jump into crisis response when needed, helping coordinate triage across teams and keep players informed.
What You Bring to the Table:
- 6+ years in community management, influencer marketing, or social/growth roles - ideally in interactive entertainment, games (mobile preferred; PC & console nice-to-have), or media.
- Proven track record building and scaling presence on social channels (such as Discord, X, Tiktok, etc.) and creator-driven campaigns.
- Hands-on experience working with influencer platforms and agencies (e.g., WeHype, Upfluence, or similar).
- Strong grasp of creator/influencer culture across Twitch, YouTube, TikTok, and beyond.
- A growth mindset—you’re data-informed, experimental, and focused on impact.
- Excellent writing, communication, and interpersonal skills in English.
- Comfortable collaborating across teams.
Company Information
- [Company Information would be added here if available]