Senior Client Services Manager - Enterprise at Tatari

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Ad Tech, Advertising, MarketingIndustries

Requirements

Bachelor’s degree from a 4-year institution, preferably majored in marketing, economics, statistics, or business administration
4+ years in post-sales account management/client relationship support roles, including C-level interactions
Proficient understanding of linear and streaming TV landscape
Highly organized and detail oriented
Ability to tell a story with data
Ability to clearly communicate technical terms and concepts
Great presentation and listening skills—you come prepared to every meeting
You’re at ease holding a conversation with an engineer or marketing manager. You’re not a salesperson
Bonus: understanding of digital marketing (i.e. SEM, FB), programmatic experience, advanced Excel skills, advanced data visualization abilities
Bonus: media agency experience in the realm of planning, strategy, and/or marketing science

Responsibilities

Manage post-sales relationships for large client accounts as the primary contact and trusted advisor
Listen to clients needs, as well as identifying unknown or unmet needs
Work confidently in a fast-paced environment, reacting quickly to client requests while managing shifting timelines and priorities
Collaborate with our Media Buying team on a weekly basis to ensure success and scale with TV campaigns
Become an expert of all things Tatari and leverage internal subject matter experts (Engineering, Data Science, etc.) to help clients prioritize and solve problems
Spend time with clients (up to 10% travel) and building relationships with C-level executives

Skills

Key technologies and capabilities for this role

Client Relationship ManagementAccount ManagementMedia BuyingTV AdvertisingCampaign ManagementCross-functional CollaborationInsight-led Thinking

Questions & Answers

Common questions about this position

What qualifications are required for the Senior Client Services Manager role?

Candidates need a Bachelor’s degree preferably in marketing, economics, statistics, or business administration, 4+ years in post-sales account management with C-level interactions, proficient understanding of linear and streaming TV landscape, highly organized and detail-oriented nature, ability to tell a story with data, clear communication of technical concepts, and great presentation and listening skills.

Is travel required in this role?

The role involves spending time with clients, which includes up to 10% travel, and building relationships with C-level executives.

What is the salary or compensation for this position?

This information is not specified in the job description.

What are the key responsibilities of the Senior Client Services Manager?

Responsibilities include managing post-sales relationships for large client accounts as the primary contact, listening to and identifying client needs, working in a fast-paced environment, collaborating weekly with the Media Buying team, becoming a Tatari expert, and leveraging internal teams to solve client problems.

What company culture or work environment can I expect at Tatari?

Tatari features a fast-paced environment with rapid growth, collaboration across teams like Media Buying, Engineering, and Data Science, and a focus on building strong client relationships; the executive team includes leaders from top tech companies like Google and Meta.

Tatari

Data-driven platform for TV advertising optimization

About Tatari

Tatari provides a platform that allows businesses to buy, measure, and optimize their TV advertising campaigns, making the process similar to digital advertising. The platform uses advanced analytics to deliver real-time data, helping clients make informed decisions about their advertising strategies. This enables them to identify the best networks and programs to reach their target audiences effectively. Unlike traditional TV advertising methods, Tatari's approach focuses on data-driven insights and performance measurement, allowing for flexible management of campaigns. The company's goal is to transform the TV advertising landscape by making it as measurable and manageable as digital ads, ultimately improving clients' advertising performance and return on investment.

San Francisco, CaliforniaHeadquarters

2016Year Founded

CONVERTIBLECompany Stage

Data & Analytics, Consumer SoftwareIndustries

201-500Employees