Ooma

Senior Channel Account Manager

United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Telecommunications, Cloud Communications, VoIP ServicesIndustries

Position Overview

  • Location Type: Onsite (Boston, MA, Connecticut, Oregon, Washington or Boise, ID)
  • Job Type: Full-time
  • Salary: $130k - $210k OTE (On-Target Earnings)

Here at Ooma we empower people to connect in smarter ways. We do this by creating powerful communication experiences through our cloud-based platform to bring people together at work and at home. Our solutions help small business owners stay connected with their customers and manage their businesses from anywhere. For larger companies we provide customized unified communications solutions to meet their unique needs. At home, we help our customers connect with their loved ones by providing the #1 rated VoIP phone service available. We also provide them with peace of mind through our innovative smart home security solution. At Ooma, all our products and services are priced competitively, because we believe advanced technology should be accessible to all.

The Senior Channel Sales Manager is responsible for recruiting, onboarding, managing and inspiring channel partners in their region to market and sell Ooma’s line of VoIP services to include AirDial (Ooma’s All-In-One POTS Replacement solution) as well as specialized Hospitality practice. This person will build relationships at all levels of a multi-tiered channel, helping varying types of channel partners optimize for Ooma’s solutions and assisting partner’s field resources in closing business.

Requirements

  • Minimum 8 years’ experience in indirect sales models and Channel.
  • Strong technical knowledge of VoIP, POTS, SIP, MS Teams, Internet Connectivity.
  • Proven understanding and success in sales deployment strategies to maximize results with a consistent track record of exceeding sales targets.
  • Experience driving successful results with varying types of channel partners.
  • Ability to effectively communicate Ooma’s value proposition to employees, partners and customers.
  • Passionate about participating in a culture of accountability, transparency, personal fulfillment and fun in the pursuit of exceeding Ooma’s sales targets.
  • Fanatic support to prospect, customer and partner community.
  • Proficient in PowerPoint, Excel and CRM (Salesforce strongly preferred).
  • Bachelor’s degree or equivalent.
  • Candidates must be located in Boston, MA, Connecticut, Oregon, Washington or Boise, ID to be considered for this role.

Responsibilities

  • Drive revenue by recruiting, on-boarding, inspiring and selling with channel partners including but not limited to TSD/TSBs, agents and strategic partners.
  • Work with marketing to drive effective campaigns that stimulate partner sales activity. Work with partners to execute these demand generations campaigns.
  • Identify, qualify, close and onboard new partners who will deliver sales results.
  • Work in co-sales model with AE’s for partner opportunities.
  • Participate in joint sales calls with partner to help close opportunities.
  • Accurately forecast sales revenues for the region.
  • Provide partner and customer feedback to Channel team and cross functional teams in order to drive necessary change in product, services and internal operations to best support customer and channel partner community.

What We Offer

  • Competitive compensation package with a combination of base salary and commission.
  • Working at Ooma means being a team player, while allowing your individual voice to come through.
  • Comprehensive Medical/Dental/Vision insurance for you and eligible dependents.
  • HMO, PPO’s or a PPO with a HDHP (including HSA, which Ooma helps fund).
  • Generous company perks.

Skills

Channel Sales
Partner Management
Sales Strategy
Customer Relationship Management
Demand Generation
Co-Selling
Business Development

Ooma

VoIP communication solutions for homes and businesses

About Ooma

Ooma provides communication solutions through Voice over Internet Protocol (VoIP) technology for both residential and business customers. For homes, Ooma offers devices like the Ooma Telo, which connects to the internet and existing phone lines, allowing users to make voice calls with features such as voicemail, caller ID, and 911 service at lower costs than traditional phone services. For businesses, Ooma has the Ooma Office product line, which includes features like virtual receptionists and mobile app integration, designed for small and medium-sized enterprises. Ooma's business model includes selling hardware devices with a one-time cost, followed by subscription plans for additional services, ensuring a steady revenue stream. The company's goal is to provide affordable and user-friendly communication solutions that meet the needs of both residential and business clients.

Sunnyvale, CaliforniaHeadquarters
2004Year Founded
$92.8MTotal Funding
IPOCompany Stage
Consumer Software, Enterprise SoftwareIndustries
501-1,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Commuter Benefits
401(k) Retirement Plan
401(k) Company Match
Employee Stock Purchase Plan
Paid Vacation
Employee Assistance Program

Risks

Emerging VoIP providers offering cheaper services threaten Ooma's market share.
Rapid POTS phase-out invites competition from alternative tech solutions.
Ooma's hardware reliance may be challenged by software-only competitors.

Differentiation

Ooma offers a unique POTS replacement solution with its AirDial product.
The company provides both residential and business VoIP services, catering to diverse needs.
Ooma's hardware and subscription model ensures a steady revenue stream.

Upsides

Growing demand for POTS replacement boosts Ooma's AirDial market potential.
Partnerships with Carahsoft and 3Phase expand Ooma's reach in key sectors.
Recognition from PCMag enhances Ooma's reputation, attracting more business customers.

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