ServiceNow

Senior Business Systems Analyst | Security Programs

Milwaukee, Wisconsin, United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
SaaS, Cloud Computing, Information Technology, CybersecurityIndustries

Requirements

Candidates must possess strong analytical skills, system thinking, and a deep understanding of security and compliance-related business processes. Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving is required. Familiarity with Security and Risk Platforms such as GRC, IRM, SecOps, or vendor risk tools is expected.

Responsibilities

The Senior Business Systems Analyst will partner with security and compliance stakeholders to understand objectives and translate them into functional requirements. They will conduct requirements gathering for projects related to risk management, security tooling, audit automation, vendor security, and data protection. The role involves performing gap analyses, identifying process improvements, and conducting data analysis to support metrics and monitor effectiveness. Responsibilities include leading cross-functional initiatives, coordinating operational activities for multiple projects, serving as a liaison between teams, and facilitating User Acceptance Testing. Additionally, the analyst will support change management activities, facilitate policy documentation, track security-related issues, and act as a Scrum Master using Agile methodologies.

Skills

Security Governance
Risk Management
Compliance
System Solutions
Analytical Skills
System Thinking
Business Process Analysis
Cross-functional Initiatives
Security Posture
Regulatory Requirements

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters
2004Year Founded
$81.5MTotal Funding
IPOCompany Stage
Consulting, Consumer Software, Enterprise SoftwareIndustries
10,001+Employees

Benefits

Generous family leave
Flexible PTO
Matched Donations
Retirement benefits
Annual learning stipends
Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.
Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.
The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.
The company focuses on large enterprises, providing tailored solutions for diverse industries.
ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.
The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.
ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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