Senior Business Operations Manager, Account Ops at Commure

Mountain View, California, United States

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$120,000 – $150,000Compensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Healthtech, AIIndustries

Requirements

5+ years experience in software or data engineering, consulting, investment banking, or in operations at a fast-paced SaaS tech company
B.S. or M.S. in a quantitative field, such as Statistics, Applied Mathematics, Engineering, or Computer Science from a top 20 university
1+ year experience working with data/engineering teams and building internal tooling, dashboards and product/business KPIs
Fluent in SQL
Experience with Retool, Python, API & Web Scraping (bonus)
Experience driving results as an IC and working with technical teams to drive scalable architecture
Entrepreneurial self-starter who thrives in a fast-paced environment and is independently capable of seeking opportunities

Responsibilities

Build out scalable infrastructure to improve operational efficiencies, track key initiatives and directly impact top line revenue and bottom line profitability
Contribute to the design and implementation of systems and processes that facilitate scalability and efficiency in a hyper growth environment
Solve complex, ambiguous business problems and drive and own operational metrics (productivity, quality, scalability)
Be responsible for owning key operational metrics, where productivity is based on pushing metrics forward not time
Engage in cross-functional collaboration with key internal stakeholders, including Sales, Operations, Product & Engineering teams
Partner with Sales, Operations, Product, Engineering and Finance to define, track and drive improvement in the most critical business metrics
Build operational processes/dashboards/tooling for individual teams to manage their performance and key initiatives

Skills

Key technologies and capabilities for this role

Business OperationsAccount OperationsToolingInfrastructureReportingDashboardsSales OperationsMetrics TrackingOperational ProcessesCross-functional CollaborationSQLData AnalysisBI Tools

Questions & Answers

Common questions about this position

What is the salary range for the Senior Business Operations Manager role?

The salary range is $120K - $150K.

Is this position remote or onsite, and where is the office located?

This is an onsite position requiring work 5 days a week in the Mountain View, CA office.

What key skills or experiences are needed for this role?

The role requires skills in building scalable infrastructure, tooling, dashboards, and reporting; partnering cross-functionally with Sales, Operations, Product, Engineering, and Finance; and solving complex, ambiguous business problems in a hyper-growth environment.

What is the company culture like at Commure?

Commure fosters a high-impact, high-autonomy environment focused on hyper-growth, bold ambitions to transform healthcare with AI, and cross-functional collaboration to solve critical challenges.

What makes a strong candidate for this position?

Strong candidates excel at building scalable infrastructure and processes, driving operational efficiencies in hyper-growth settings, and solving ambiguous business problems with high autonomy and cross-functional partnership.

Commure

Healthcare technology for data integration and safety

About Commure

Commure focuses on improving the healthcare industry by providing technology solutions that connect and empower healthcare workers. Its main product, CommureOS, is a lightweight operating system that integrates various healthcare technologies and datasets, helping providers streamline workflows and enhance patient care by delivering critical insights when needed. Additionally, Commure offers Commure Strongline, a discreet wearable badge that allows healthcare staff to quickly call for help, improving safety in potentially dangerous situations. This badge was developed with input from frontline workers and security experts to meet the specific needs of healthcare environments. Commure serves hospitals, clinics, and other healthcare facilities through a software-as-a-service (SaaS) model, charging subscription fees for access to its products. The company's goal is to create a more connected and safe healthcare ecosystem, ultimately enabling healthcare providers to deliver better care.

San Francisco, CaliforniaHeadquarters

2017Year Founded

$745.2MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Enterprise Software, HealthcareIndustries

201-500Employees

Benefits

Unlimited Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

Parental Leave

Risks

Increased competition in AI scribe technology may pressure market share and pricing.

Integration of Memora Health's platform may face alignment challenges with existing systems.

Free AI scribe offering might strain resources if not monetized effectively.

Differentiation

CommureOS integrates disparate healthcare datasets, enhancing decision-making and operational efficiency.

Commure Strongline badge improves staff safety with rapid emergency alerts.

Commure's AI-powered scribe tool automates documentation, saving providers significant time.

Upsides

Acquisition of Augmedix enhances AI medical documentation, improving clinical decision-making.

Merger with Athelas creates a $6B healthcare infrastructure company, expanding resources.

Free AI scribe tool offers competitive advantage by broadening technology accessibility.

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