Senior Business Operations Associate at Home Solutions

Charlotte, North Carolina, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Home ServicesIndustries

Requirements

Bachelor’s degree with a strong track record of academic and professional achievement
2–4 years of experience in strategy, consulting, PE, business operations, or growth-focused roles
Exceptional problem-solving and analytical skills with the ability to leverage data to drive decisions
Deep intellectual curiosity and the drive to learn new concepts quickly—especially in digital marketing and growth
AI super-user and comfortable testing new LLMs and AI tools to create efficiencies and unlock opportunity
Excellent written and verbal communication skills; able to influence senior executives through clear, compelling insights
Ability to distill complex problems into actionable insights and decisive solutions
Comfortable prioritizing effectively in a fast-paced, evolving environment
Self-starter with intellectual curiosity and a competitive drive to seek out growth opportunities
Alignment with core values: Grow Without Limits, Get After It, Act With Focus, and Build the Team
Experience with digital marketing is a plus, but not required
Experience in consulting, investment banking, or a similar environment—where structured problem-solving, analytical rigor, and intellectual curiosity are essential

Responsibilities

Evaluate, test, and launch new channels to drive audience growth and incremental revenue
Maintain a sharp focus on P&L impact to ensure profitable expansion of initiatives in a non-budget-constrained environment
Work directly with senior leaders to prioritize and execute new channel expansion opportunities
Support continuous optimization of conversion funnels, from acquisition through engagement and retention
Monitor performance and financial metrics, making proactive recommendations to improve profitability and growth
Conduct profitability analyses on opportunity segments (e.g., keywords, bidding strategies, device targeting, geo-targets) to unlock growth
Frame ambiguous problems into clear hypotheses, conduct funnel and profitability analyses, and recommend actionable solutions
Partner with the team to hypothesize, test, and launch UX improvements across multiple website properties
Distill complex findings into concise memos, presentations, and discussions that drive executive decision-making
Seek opportunities to apply AI tools and approaches to enhance efficiency, deepen insights, and accelerate testing and execution
Serve as a trusted business partner to senior leadership, clearly communicating financial metrics, risks, and opportunities
Help identify, evaluate, and scale new growth opportunities
Conduct research, optimize funnels, and translate insights into actionable strategies that drive measurable business impact

Skills

structured problem-solving

analytical rigor

P&L analysis

funnel optimization

profitability analysis

hypothesis testing

financial metrics

UX improvements

AI tools

presentations

consulting

investment banking

Home Solutions

Connects homeowners with service providers

About Home Solutions

Home Solutions connects homeowners with reliable service providers for various home-related needs. The platform covers 40 categories, allowing homeowners to find services for everything from gutter maintenance to solar installations. By partnering with vetted service providers, Home Solutions simplifies the process of home management, ensuring that customers receive trustworthy solutions. Unlike many competitors, Home Solutions focuses on building strong partnerships and community engagement, such as collaborating with Habitat for Humanity to promote accessible homeownership. The company's goal is to enhance customer satisfaction while supporting homeowners in maintaining and improving their properties.

Hammonton, New JerseyHeadquarters

2023Year Founded

VENTURE_UNKNOWNCompany Stage

Social Impact, Consumer GoodsIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Flexible Work Hours

Unlimited Paid Time Off

Phone/Internet Stipend

Risks

Emerging platforms like Thumbtack and TaskRabbit increase competition.

Rising customer expectations for digital experiences require continuous platform innovation.

Economic uncertainties may reduce spending on non-essential home services.

Differentiation

Home Solutions connects homeowners with vetted service providers across 40 categories.

The company partners with Habitat for Humanity to enhance community engagement.

Home Solutions doubled its business and expanded its team by 50% recently.

Upsides

Rising demand for eco-friendly solutions boosts solar and energy-efficient upgrades.

Smart home technology integration offers new service expansion opportunities.

Remote work trends increase demand for home office renovations.

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