Senior Business Director at OLIVER Agency

Ho Chi Minh City, Ho Chi Minh City, Vietnam

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Marketing, Advertising, AgencyIndustries

Requirements

Prior experience of senior client management role, with both client management and operational experience
Experience of managing multiple clients, across wide and varied revenue scales, both local and across APAC
Previous experience operating as a Managing Partner or at a similar level position
Excellent client management skills and the ability to inspire and lead others to follow your best practice
Proven leadership ability
Pitch, RFI and proven new business acumen with a solid conversion rate
Proof of delivering long standing client relationships and organic growth
Clear and inspiring presentation skills with a strong and concise communication style
Fluency with standard Mac & PC Office software, including Keynote, PowerPoint and Excel
Strong integrated background
Strong recruitment and retention strategies as a part of people management
Strong negotiation skills and proven inflation of y

Responsibilities

Sit as part of the Vietnam Leadership Team
Build, lead and motivate teams through change and be a strong cultural advocate for the brand
Manage a team across client, operations, creative and people verticals
Manage a P&L upwards of 25-30 CR annually
Achieve growth targets annually
Negotiate rate cards to account for inflationary increases and increments
Increase number of brands working with OLIVER to ladder up to the business growth
Ensure seamless global to local roll out of initiatives like AI
Lead client capabilities and output
Manage client stakeholders both local and regional
Manage procurement stakeholders both local and regional, especially leading the front on negotiations
Share and demonstrate best-practice across client management
Keep very close to client needs, understanding satisfaction levels and their perception of us, measured against CSAT and NPS scores
Work with inter-agency teams to develop and improve the services that clients want and need
Serve as final point of escalation for client issues and point of support for agency teams
Be owner and partner of C-Suite level client relationships
Ensure productive collaboration of account management, strategy, creative and delivery teams
Contribute to a positive, meaningful, high-performance working culture
Make new business everybody’s business - act as an agency leader in new business by supporting new business and marketing in all areas including PR, case studies and award entries
Oversee the go-to-market strategy of our OLIVER proposition and our external marketing efforts

Skills

Key technologies and capabilities for this role

Business DevelopmentClient ManagementP&L ManagementTeam LeadershipStrategic PlanningNegotiationGo-to-Market StrategyOrganic GrowthCultural AdvocacyChange Management

Questions & Answers

Common questions about this position

What is the location for this Senior Business Director role?

The position is based in Ho Chi Minh, Vietnam.

What salary or compensation details are provided for this role?

This information is not specified in the job description.

What key skills and experience are required for this position?

The role requires experience building, leading, and motivating teams through change, strategic thinking for business development and growth, P&L management for 25-30 CR annually, client management at C-Suite level, and negotiation skills.

What does the team structure look like for this role?

The role sits on the Vietnam Leadership Team and involves managing a team across client, operations, creative, and people verticals.

What makes a strong candidate for the Senior Business Director position?

A strong candidate is a strategic thinker who enjoys hands-on work, excels in business development, client management at high levels, team leadership through change, and driving organic and new business growth.

OLIVER Agency

Creates customized in-house marketing agencies

About OLIVER Agency

OLIVER specializes in creating and managing customized in-house agencies and marketing ecosystems for brands, achieving an average of 30% savings on marketing spend. They leverage the Oliver Marketing Gateway technology and collaborate with The Brandtech Group to integrate external capabilities into clients' operations.

151 Rosebery Ave, London EC1R 4AB, UKHeadquarters

2004Year Founded

M_AND_ACompany Stage

ConsultingIndustries

1,001-5,000Employees