Senior Business Analyst at Global Payments

Brisbane, Queensland, Australia

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Payments, Fintech, CommerceIndustries

Requirements

Bachelor’s degree or equivalent in Technology or Business Information Systems
5+ years of experience in a similar role within the payment industry, with a focus on acquiring systems, payment processing, workflows, and system integrations
Skilled in analysing data flows, validating system behavior, and documenting business and technical processes
Proficient in modeling business and system processes, requirements gathering, process mapping, gap analysis, and translating requirements

Responsibilities

Lead business analysis for complex initiatives from discovery through to delivery
Gather, document, and prioritize business requirements, ensuring alignment with strategic goals
Map and analyze existing business processes, workflows, and system interactions to identify gaps, risks, dependencies, and improvement opportunities
Contribute to solution design, supporting across discovery, design, build, test, and delivery phases
Create comprehensive documentation including process diagrams, data flows, system interactions, user stories, acceptance criteria, use cases, and business rules
Support backlog planning and refinement activities, translating business requirements into epics, features, and user stories
Work closely with teams to develop visuals such as diagrams, wireframes, system/data flow diagrams that clarify requirements
Work with delivery teams to plan, prioritize and coordinate work, ensuring successful implementation of requirements and process improvements
Facilitate workshops, stakeholder meetings, and working sessions to capture user needs, business objectives, and system capabilities and ensure ongoing alignment throughout the project lifecycle
Support and guide other analysts, promoting best practices, consistency, and capability uplift

Skills

Key technologies and capabilities for this role

Business AnalysisRequirements GatheringStakeholder ManagementProduct ManagementTechnical SpecificationsAgile Methodologies

Questions & Answers

Common questions about this position

What is the salary range for the Senior Business Analyst position?

The salary range is AUD 135,000 to 145,000 plus superannuation.

Is this a remote or office-based role?

This information is not specified in the job description.

What key skills are required for this Senior Business Analyst role?

Key skills include leading business analysis for complex initiatives, gathering and documenting requirements, mapping and analyzing business processes, creating documentation like process diagrams and user stories, and supporting backlog planning.

What are Global Payments' company values and culture like?

The company values are Passion, Care, Accountability, Excellence, and Ingenuity, with a strong commitment to Diversity, Equity, and Inclusion through programs focused on Reconciliation and Gender Equity.

What makes a strong candidate for this Business Analyst role?

Strong candidates will have experience leading business analysis for complex initiatives, translating business needs into actionable solutions, working closely with development teams, Product Managers, and stakeholders, and creating structured documentation like user stories and process diagrams.