Senior Business Account Executive, SMB Direct Sales at Comcast

Pittsburgh, Pennsylvania, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Media, TechnologyIndustries

Requirements

Knowledge of Comcast products and services, including Internet, Data, Video, Voice, PRI, Hosted PBX, and multi-location solutions
Ability to create and deliver face-to-face sales presentations
Understanding of competitive landscape and emerging technologies
Skills in territory management, including development of local business partnerships and organizational affiliations
Proficiency in prospecting activities such as cold calling, canvassing, customer referrals, and partner relationships
Consultative sales approach to identify improvement areas for prospects' communication
Ability to maintain quality sales records and prepare sales/activity reports
Capacity to manage a pipeline of qualified prospects to meet/exceed monthly quotas
Adherence to company standards and business professionalism
Punctual, regular, and consistent attendance
Understanding of Operating Principles, customer experience ownership, enthusiasm for products/services, teamwork, participation in Net Promoter System, and drive for results/growth

Responsibilities

Sell Comcast Internet, Data, Video, and Voice services to small and mid-size businesses, focusing on advanced communications solutions (PRI, Hosted PBX, multi-location)
Promote bundled products for optimal customer solutions
Achieve and exceed departmental financial and unit sales targets
Develop territory through local business partnerships, organizational affiliations, and enhancement of Comcast positioning/brand
Generate new leads via prospecting activities (cold calling, canvassing, referrals, partners)
Conduct consultative process to enhance prospects' internal/external communication
Manage defined territory with high activity and comprehensive business plan
Team with technical, customer service, and support staff for end-to-end customer satisfaction and revenue growth
Maintain pipeline of qualified prospects for quota performance
Stay knowledgeable of Comcast products/services to support sales
Ensure customer satisfaction and positive Comcast Experience
Maintain sales records and prepare reports
Adhere to all company standards
Perform other duties as assigned

Skills

Cold Calling

Canvassing

Sales Presentations

Territory Development

Lead Generation

PRI

Hosted PBX

SMB Sales

Bundled Products Sales

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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