Staff Software Engineer - SRE, Backend (Reliability Engineering)
AffirmSalary not specified
- Full Time
- Senior (5 to 8 years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Fintech, Enterprise SoftwareIndustries
Requirements
Candidates should possess a Bachelor's degree in Computer Science, Engineering, or a related technical field, and have at least 3 years of experience in operations or a similar role. Strong experience with cloud-based infrastructure, specifically SaaS environments, is essential, along with familiarity with monitoring tools such as Prometheus and Grafana. Experience with incident management processes and a proactive approach to problem-solving are also required.
Responsibilities
The Senior Associate Reliability Operations will be responsible for 24x7 monitoring and support of cloud-based SaaS infrastructure and applications, responding to alerts during assigned shifts, managing and mitigating service disruptions, and escalating issues to SMEs as needed. They will also participate in deployments and change management, troubleshoot and resolve common issues, assist in defining SLAs and SLOs, perform routine checks, document incident resolutions, and contribute to an internal knowledge base while serving as a key escalation point and mentor to junior team members.
Skills
Prometheus
Grafana
Incident Management
Troubleshooting
Deployment
Change Management
Communication
Collaboration
SLA
SLO
SLI
Scripting
Root Cause Analysis
Zeta
Cloud-native payment card processing platform
About Zeta
Zeta provides a platform for payment card processing that is designed for banks, financial institutions, and fintech companies. Their main product, the Omni Stack, allows clients to easily create and manage digital credit, debit, and prepaid card programs. This platform works by integrating with existing systems through APIs, which helps streamline the payment processing experience. Zeta stands out from its competitors by focusing on cloud-native solutions and ensuring compliance with important regulations, which helps build trust with their clients. The company's goal is to make payments seamless and less noticeable in everyday transactions, moving towards a future where payments are 'invisible'.
Key Metrics
San Francisco, CaliforniaHeadquarters
2015Year Founded
$369.6MTotal Funding
LATE_VCCompany Stage
Fintech, Financial ServicesIndustries
1,001-5,000Employees