Senior Analytics Engineer
TRM LabsFull Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Candidates must have a deep understanding of credit card collections processes, including delinquency stages, recovery strategies, and charge-off management. Knowledge of payment processing systems, reconciliation workflows, cure rates, roll rates, and collections performance metrics is required. Familiarity with regulatory requirements for collections activities and customer communications is also necessary. Strong technical skills in manipulating large data sets with SQL and Python, expertise in data visualization and performance monitoring dashboards, and excellent communication skills are essential. A results-driven and curious mindset is expected, with experience in dbt being a plus.
The Senior Analytics Developer will be responsible for building and maintaining data models in the data warehouse to track collections performance metrics and serve as the foundation for the collections prioritization model. This includes developing attribution logic for payments and account cures, creating monitoring systems and alerts for collections processes, and designing and implementing data pipelines for third-party collections agencies. The role also involves collaborating with CX teams to incorporate agent performance metrics and supporting the implementation and data integration of third-party software, ensuring all data models are well-tested, documented, and maintained for long-term scalability.
Digital platform for investing and financial management
Wealthsimple provides a range of financial tools that help individuals manage their money effectively. Their services include automated investing, where users can set up investment accounts that automatically adjust based on market conditions, and commission-free stock trading, allowing users to buy and sell stocks without paying fees. They also offer cryptocurrency investments for those interested in digital currencies and a straightforward tax filing service that is designed to be quick and user-friendly. Wealthsimple stands out from its competitors by focusing on young professionals and tech-savvy individuals, providing a digital platform that is easy to navigate and understand. The company's goal is to simplify financial management, making it accessible to everyone by using technology to create a more personal and approachable experience in finance.