Senior Analyst II, Forecasting at DoorDash

San Francisco, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, LogisticsIndustries

Requirements

Masters Degree in a Quantitative field +4yrs of relevant experience OR a Bachelors in a Quantitative field +6yrs of relevant experience
Strong proficiency in SQL, Excel, and building dashboards using BI Tools such as Tableau, Sigma, Power BI, Quicksight, Looker; Familiarity with Snowflake and Sigma is a plus
Can read an ETL pipeline and collaborate with Data and Software Engineers
Can design new metrics and collaborate with Data Scientists
Can lead projects independently and collaborate with Operations, Finance
Successfully influence without authority
Strong verbal and written communication skills; know how to work with individual contributors and senior leaders
Curious to learn new things and find ways to improve the DoorDash ecosystem
Must be based in one of the following locations: New York, Seattle, San Francisco, Tempe, Sunnyvale and able to travel pending the needs of the business. Required to make bi-yearly trips for team on-sites
Demonstrated experience in designing, implementing and executing SQL
Talent for improving business processes

Responsibilities

Manage Processes & Timelines; manage timely and succinct communications to Senior leadership partners to ensure accountability. Balance urgency and priority while moving the needle on multiple initiatives
Own business outcomes of our GSIO by driving initiatives across technical teams such as Data Science and Business Intelligence
Exhibit agility in report creation and analysis, crafting BI dashboards and datasets within tight timelines to address immediate needs
Take the lead in managing the demand planning process for designated business lines
Proactively pinpoint opportunities for business improvement, system optimization, and automation while implementing data-driven process enhancements to optimize existing workflows
Streamline and scale the existing planning process efficiently to cater to the distinct needs of each business line, ensuring alignment with growth and scalability objectives
Bridge data and business requirements, asking insightful questions and mining the answers
Lead projects and influence cross-functional teams such as Workforce Management, Business Intelligence, Data Science, Operations, Finance and Customer Experience

Skills

Key technologies and capabilities for this role

SQLForecastingBusiness Process ImprovementProject ManagementData AnalysisStakeholder Management

Questions & Answers

Common questions about this position

What are the location requirements for this role?

You must be based in one of the following locations: New York, Seattle, San Francisco, Tempe, or Sunnyvale, and be able to travel as needed, including bi-yearly trips for team on-sites.

What education and experience are required for this position?

Candidates need a Masters Degree in a Quantitative field plus 4 years of relevant experience, or a Bachelors in a Quantitative field plus 6 years of relevant experience.

What key skills are needed to succeed in this role?

Demonstrated experience in designing, implementing, and executing SQL is required, along with a talent for improving business processes, bridging data and business requirements, and leading projects with cross-functional teams.

What is the team structure and focus for this position?

You'll join the Network Operations Excellence (NOE) team within the Global Support and Integrity Operations (GSIO) organization, focused on providing support for Dashers, Consumers, and Merchants to maximize retention while minimizing costs through feedback, insights, and process improvements.

What makes a strong candidate for this Senior Analyst role?

A strong candidate has experience managing processes and timelines, owning business outcomes across technical teams, creating BI dashboards quickly, leading demand planning, and proactively identifying opportunities for process improvement and automation.

DoorDash

On-demand food delivery service

About DoorDash

DoorDash connects customers with local and national restaurants for on-demand food delivery, primarily in the United States, Canada, and Australia. The platform allows users to browse menus and place orders, which are delivered by drivers known as "Dashers." DoorDash's business model includes charging restaurants a commission and customers delivery and service fees, making it distinct in its three-sided marketplace approach. The company's goal is to lead the food delivery market by enhancing user experience and expanding its services.

San Francisco, CaliforniaHeadquarters

2013Year Founded

$2,404.4MTotal Funding

IPOCompany Stage

Food & Agriculture, Consumer SoftwareIndustries

10,001+Employees

Benefits

Health & Wellness - Premium medical, dental, and vision insurance plans, including fertility coverage. Monthly gym and wellness reimbursement.

Compensation - Competitive salary with bi-annual performance reviews. Meaningful equity opportunities - with quarterly vesting.

Time When You Need It - Flexible vacation days for salaried employees. Generous vacation and sick days for hourly team members. Paid Parental Leave to support our DoorDash families.

Flexible Work Support - At-home office equipment and monthly WiFi support while working from home. Enjoy your favorite lunch on us while working in one of our offices.

Risks

Cannabis delivery faces competition from new market entrants, impacting market share.

Ibotta partnership may underperform if digital promotions don't resonate with customers.

Expansion into non-traditional categories may dilute DoorDash's core brand identity.

Differentiation

DoorDash's entry into cannabis delivery diversifies its service offerings.

Partnership with Ibotta enhances digital promotions, adding value for customers.

Collaboration with The Trade Desk boosts targeted advertising capabilities.

Upsides

Cannabis delivery opens new revenue streams amid growing demand for THC and CBD products.

Ibotta partnership may increase order frequency through enhanced digital promotions.

David's Bridal partnership taps into the lucrative wedding industry, diversifying offerings.

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