Senior Analyst - Deals Desk at FreshBooks

Chennai, Tamil Nadu, India

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Software, SaaS, Customer ExperienceIndustries

Requirements

Bachelor Degree
5+ years in a deal desk, contract drafting, deal/contract negotiation, finance, business analysis, sales ops, and/or order to cash experience
Experience working within an Enterprise, SaaS, or high-tech company is ideal
Excellent communication (verbal and written), strong interpersonal skills and comfortable working across geographies
Experience in assessing multiple business and financial factors to make complex judgment calls
Ability to work cross-functionally across various business units, adapt quickly and prioritize requests
Strength in process documentation, presentation and training
Technically Savvy with understanding of CRM & CPQ tools

Responsibilities

Drive and influence comprehensive deal reviews for large, complex deals
Actively participate in the sales strategy to support revenue objectives
Partner with sales and finance management, legal, order operations, and revenue on recommendations and options for deal structure and deal closure
Build custom pricing model where needed
Advise customer contract negotiations; including pricing/discount structure, renewal terms, site license agreements and all commercial contract clauses
Maintain current knowledge of product offerings, pricing promotions, and market/competitive intelligence
Provide sales guidance on elements of a “good deal” using competitive insights and historical pricing in similar deals
Develop and/or contribute to process improvement and control governance for your assigned territory
Participate in projects, sales training and related initiatives from management as requested
Provide regular process improvement/best practice input to finance leadership
Own internal activities on key deals (structuring, problem-solving and support/approvals)

Skills

Key technologies and capabilities for this role

Deals DeskContract NegotiationCommercial AgreementsSales OperationsRegulatory ComplianceGlobal SalesDeal Structuring

Questions & Answers

Common questions about this position

Is this position remote or on-site?

The position is on-site.

What is the salary range for this Senior Analyst role?

This information is not specified in the job description.

What are the key responsibilities for the Senior Deals Desk Analyst?

Key responsibilities include driving comprehensive deal reviews for large complex deals, participating in sales strategy, partnering with sales finance legal and others on deal structure, building custom pricing models, advising on contract negotiations, and maintaining knowledge of product offerings and market intelligence.

What is the company culture like at Freshworks?

Freshworks emphasizes a people-first approach to AI, building uncomplicated service software for exceptional customer and employee experiences, with a fresh vision for real impact, supported by over 4,500 employees worldwide.

What experience makes a strong candidate for this role?

Strong candidates will have experience with deal structuring for complex sales, custom pricing models, contract negotiations, competitive intelligence, and process improvements in a fast-growing deals desk environment.

FreshBooks

Cloud-based accounting software for businesses

About FreshBooks

FreshBooks provides cloud-based accounting software aimed at simplifying financial management for small to medium-sized businesses and self-employed professionals. The software allows users to efficiently track expenses, time, and invoices, making it accessible even for those without accounting experience. Users subscribe to the service with various pricing tiers, and they can take advantage of a 30-day money-back guarantee and an 80% discount for the first four months. FreshBooks stands out from competitors by offering a user-friendly interface and mobile accessibility, enabling users to manage their finances on the go. The company's goal is to help business owners and accountants streamline their financial processes, improve organization, and enhance client relationships.

Toronto, CanadaHeadquarters

2003Year Founded

$149.6MTotal Funding

DEBTCompany Stage

Consumer Software, FintechIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

401(k) Company Match

Stock Options

Unlimited Paid Time Off

Parental Leave

Home Office Stipend

Professional Development Budget

Risks

Increased competition from market leaders may impact FreshBooks' market share.

Dependency on Stripe's technology could pose risks if Stripe faces issues.

Economic downturns may threaten FreshBooks' subscription-based revenue model.

Differentiation

FreshBooks offers a user-friendly platform for non-accountants, simplifying financial management.

The company provides mobile-friendly solutions, catering to the rise of remote work.

FreshBooks' integration with Shopify enhances e-commerce capabilities for online businesses.

Upsides

FreshBooks' subscription model aligns with industry trends, boosting customer acquisition and retention.

The expansion of Stripe Connect features enhances FreshBooks Payments, improving payment processing.

AI-driven financial analytics tools can provide predictive insights, enhancing decision-making.

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