Senior Analyst, AR & Collections at Symplicity

Arlington, Virginia, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

SaaSIndustries

Requirements

Bachelor's degree in Accounting, Finance, or related field preferred
4-7 years of experience in accounting, finance, or collections in a fast-paced environment
Strong understanding of accounts receivable processes and collection techniques
Proficiency with accounting software and ERP systems
Solid Excel skills and experience with financial reporting
Excellent written and verbal communication skills
Strong analytical and problem-solving abilities
Ability to work independently with minimal supervision
Detail-oriented with strong organizational skills
Professional phone manner and customer service orientation
Preferred Qualifications
Experience with NetSuite ERP system
Experience with Maxio (formerly SaaS Optics) or similar SaaS billing platforms
Previous experience in a SaaS or subscription-based business model
Knowledge of revenue recognition principles (ASC 606)
Experience with collection agencies and legal collection processes

Responsibilities

Manage and monitor accounts receivable aging reports and collection activities
Research and apply customer payments accurately in NetSuite
Leverage capabilities of the Maxio platform to automate collections activities
Contact customers via phone and email to collect overdue accounts
Research and resolve customer payment discrepancies and disputes
Maintain accurate records of collection activities and customer communications
Prepare and submit accounts to support legal in collections efforts when necessary
Support client billing processes and invoice generation in NetSuite
Review and process billing adjustments, credits, and refunds
Respond to customer billing inquiries and resolve billing disputes
Coordinate with Customer Success and Sales teams on billing-related matters
Assist with monthly journal entries and account reconciliations
Prepare and post accrual entries for various accounts
Support month-end and year-end closing processes
Maintain supporting documentation for audit purposes
Assist with sales tax compliance and reporting
Work collaboratively with cross-functional teams to resolve customer issues
Participate in process improvement initiatives to enhance efficiency
Maintain compliance with company policies and accounting standards
Provide backup support for other finance team members as needed

Skills

NetSuite

Maxio

Accounts Receivable

Collections

Billing

Journal Entries

Account Reconciliations

Month-End Closing

Sales Tax Compliance

Customer Communications

Symplicity

Technology solutions for higher education institutions

About Symplicity

Symplicity offers technology solutions that enhance career readiness and improve the student experience in higher education and other sectors. Their services include managing student conduct, ensuring Title IX compliance, and facilitating behavioral interventions. A key product is their virtual career fair tool, which connects employers with millions of qualified students. Symplicity stands out by providing software that promotes collaboration across departments and offers APIs for integration with other platforms.

Arlington, VirginiaHeadquarters

1996Year Founded

ACQUISITIONCompany Stage

Enterprise Software, EducationIndustries

201-500Employees

Benefits

We offer full medical, dental, and vision insurance, and flexible spending. We also encourage employees to take advantage of our health and wellness breaks

We offer a 401k plan with an employer contribution match and commuter benefits

Work/Life Balance - With more than 50% of our staff working remotely, we work hard to accommodate different time zones and special work arrangements

We have awesome perks like group sports, health and wellness breaks, and 24/7 snacks, coffee, and tea for our in-office employees.

Risks

Demand for pay transparency may challenge Symplicity's clients' recruitment processes.

Integration challenges from acquiring Orbis Communications could disrupt service delivery.

Expansion into new markets may stretch Symplicity's resources, impacting service quality.

Differentiation

Symplicity offers a comprehensive suite of products for higher education institutions.

The company specializes in enhancing career readiness and improving student experiences.

Symplicity provides solutions for Title IX compliance and behavioral intervention cases.

Upsides

Increased demand for virtual career fairs boosts Symplicity's virtual career fair tool.

Growing emphasis on mental health aligns with Symplicity's student success solutions.

The rise of micro-credentials may increase demand for Symplicity's diverse educational offerings.

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