Senior AI Product Manager - Agentic AI at Lucid

Riyadh, Riyadh Province, Saudi Arabia

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Customer Experience Management, Artificial Intelligence, SoftwareIndustries

Requirements

The ideal candidate will have over 5 years of product management experience, with at least 2 years focused on AI/ML or GenAI products. Hands-on experience with agent-based systems, AI copilots, or automation platforms is essential. Strong technical fluency, including an understanding of LLMs and embeddings, is required, as is a builder's mindset and a proven track record of launching AI-powered solutions in fast-paced environments. Excellent communication skills and a deep sense of ownership are also necessary. Experience with technologies like OpenAI, LangChain, Pinecone, or similar LLM tech stacks, as well as a background in B2B AI-first platforms or AI-enhanced SaaS in CX, MarTech, or support automation, are considered bonus points.

Responsibilities

The Senior AI Product Manager will lead the vision and roadmap for Lucidya’s Agentic AI products, driving their development from concept through launch and beyond. This role involves creating AI-powered agents for tasks such as customer support and lead generation, and translating complex customer needs into scalable AI solutions. Responsibilities include defining product capabilities related to memory, reasoning, action execution, and multi-agent orchestration. The Product Manager will collaborate with Engineering, Data Science, and Design teams to ship features, and partner with Marketing and Sales on go-to-market strategies. Staying current with emerging technologies like LLMs and RAG pipelines, and owning success metrics for user adoption, retention, satisfaction, and business impact are also key duties.

Skills

Agentic AI

GenAI

LLMs

Product Management

Roadmap Development

Customer Support Automation

Lead Generation Automation

Insight Extraction

Memory Management

Reasoning

Action Execution

Multi-agent Orchestration

RAG pipelines

Vector Databases

AI Copilots

User Adoption

Retention

Customer Satisfaction

Business Impact Analysis

Lucid

Visual collaboration tools for teams

About Lucid

Lucid provides tools for visual collaboration, helping teams brainstorm, diagram, and visualize complex ideas and software. Its main products include Lucidchart, which allows for intelligent diagramming, Lucidspark for virtual brainstorming sessions, and Cloud Insights for visualizing software architecture. These tools are especially beneficial for remote teams, enabling them to collaborate effectively as if they were in the same room. Lucid serves a wide range of clients, including nearly all Fortune 500 companies, and operates on a subscription-based model with various pricing tiers to meet different organizational needs. The company's goal is to simplify complexity, providing teams with the clarity and context necessary to work efficiently.

South Jordan, UtahHeadquarters

2010Year Founded

$161.6MTotal Funding

SERIES_DCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Competitive compensation packages

Comprehensive portfolio of health benefits

Equity

Eight-week paid sabbatical after 5 years

Paid parental/family leave

Annual Hackathon and frequent game nights

Personal and career development through Lucid Learning

Community engagement and giving through Lucid Heart

Risks

Emerging competitors like Miro and MURAL pose a threat to Lucid's market share.

Data privacy concerns may arise with Lucid's expanding data residency program.

Dependence on partnerships with tech giants could risk if they develop competing products.

Differentiation

Lucid offers a comprehensive visual collaboration suite with Lucidchart and Lucidspark.

Lucid's products are used by 99% of Fortune 500 companies, showcasing strong enterprise presence.

Lucid's AI-driven enhancements and integrations with Microsoft 365 and Slack set it apart.

Upsides

Lucid's expansion into EMEA strengthens data security and compliance for regional customers.

Inclusion in Forbes Cloud 100 for five consecutive years highlights Lucid's market leadership.

Lucid's FedRAMP authorization opens opportunities in the public sector for secure collaboration.

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