Senior Account Supervisor, Health Digital at Daniel J Edelman Holdings

New York, New York, United States

Apply Now

Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Pharmaceuticals, Digital Marketing, Public RelationsIndustries

Requirements

Ability to own day-to-day digital client needs for a global pharmaceutical client and bring a digital perspective to internal and client-facing conversations
Informed point of view with the ability to educate colleagues and clients with kindness and enthusiasm
Experience serving as daily client contact and acting as client lead when appropriate, addressing issues thoughtfully and effectively
Expertise in overseeing operational performance of accounts, ensuring quality work, deadline, and budget adherence
Skills in playing a major role in creation of digital communications plans and goals, managing day-to-day execution tasks
Capability to oversee production of high-quality content, partnering with creative teams to ensure performance and resonance with target audiences, especially on social media
Proficiency in building relationships with internal specialists (paid media, content, creative, planning, analytics) and senior stakeholders
Ability to dive deep into niche subject matter for data, insights, and actions
Understanding of measurement, KPIs, and ensuring programs perform against success measures
Experience monitoring social conversations around clients’ products and providing recommendations
Partnership experience with paid media and analytics teams to develop, launch, monitor, and report on campaigns
Results-driven mindset to champion projects from start to finish for strong business results
Strong client service skills: driving conversations, meeting deadlines, troubleshooting challenges
Participation in annual communication and marketing planning with new ideas and fresh approaches
Ability to identify client growth opportunities in digital space and empower team execution
Supervisory skills including mentoring staff

Responsibilities

Partner with and report to the VP, Health Digital
Serve as daily client contact and act as client lead when appropriate; address client issues thoughtfully and effectively
Oversee operational performance of accounts, ensuring quality work, deadline, and budget adherence
Play major role in creation of digital communications plans and goals; manage day-to-day tasks to execute against these plans
Oversee production of high-quality content; partner with creative counterparts to ensure content performs and resonates with target audiences, particularly on social media
Build relationships with internal specialists (paid media, content, creative, planning, analytics) and senior stakeholders to meet client needs
Dive deep into niche subject matter on behalf of clients and industries for data, insights, and actions
Understand measurement and KPIs to ensure programs execute and perform against success measures
Monitor social conversation around clients’ products and provide recommendations utilizing learnings
Partner with paid media and analytics teams to develop, launch, monitor, and report on paid media campaigns
Champion projects from start to finish with a results-driven mindset for strong business results
Provide excellent client service support: drive conversations, meet deadlines, troubleshoot challenges
Participate in client(s) annual communication and marketing planning process, bringing new ideas and fresh approaches
Identify potential client growth opportunities within the digital space and empower the team to execute
Supervise staff by mentoring

Skills

Key technologies and capabilities for this role

Digital CommunicationsDigital MarketingHealthcare CommunicationsPharmaceutical CommunicationsStakeholder EngagementClient ManagementPRSocial MediaAccount Management

Questions & Answers

Common questions about this position

What is the work location for this Senior Account Supervisor role?

The position is based in one of the company's offices in Washington, D.C., New York, Chicago, Dallas, Houston, or Atlanta.

What is the salary or compensation for this position?

This information is not specified in the job description.

What are the key responsibilities or skills needed for this role?

The role requires owning day-to-day digital client needs, serving as daily client contact, overseeing account performance for quality and deadlines, creating digital communications plans, producing high-quality content especially for social media, and building relationships with internal specialists.

What is the company culture like at Edelman?

Edelman's culture thrives on boldness as possibility, empathy as progress, and curiosity as momentum, pursuing an equitable workplace that fosters trust, collaboration, and belonging; the team is passionate, unconventional, driven, and enjoys laughing every day.

What makes a strong candidate for this Senior Account Supervisor position?

Strong candidates bring a digital perspective to conversations, have an informed point of view, can educate colleagues and clients with kindness and enthusiasm, and are the best qualified for partnering with the VP, Health Digital on a global pharmaceutical client.

Daniel J Edelman Holdings

Develops marketing strategies for Microsoft

About Daniel J Edelman Holdings

Working at Daniel J. Edelman Holdings offers a unique opportunity to be at the forefront of developing comprehensive marketing and communications strategies. This company’s focus on media relations, social media, data analytics, and influencer collaborations in partnership with a major industry player like Microsoft illustrates a strong alignment with technology and strategic growth. The environment encourages collaboration and innovation, allowing employees to hone their skills in a cutting-edge and dynamic sector.

Seattle, WA, USAHeadquarters

N/AYear Founded

VENTURE_UNKNOWNCompany Stage

51-200Employees