Senior Account Renewal Manager (all genders) at Urban Sports Club

Berlin, Berlin, Germany

Urban Sports Club Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Fitness, Wellness, SportsIndustries

Requirements

  • Minimum of 3 years experience in contract management & negotiation, sales, or key account management, ideally in a B2B environment (experience in pricing processes is a plus)
  • Results-oriented with a focus on revenue growth and able to independently assess the implications of various elements of contract design, e.g. on effort, costs, and strategic importance
  • High numerical affinity & analytical mindset to identify both risks and opportunities in existing clients
  • Excellent communication skills in German and English; persuasive negotiator and genuine sales talent
  • Confident and credible in discussions with executives up to senior management level
  • Resilient and persistent, able to withstand pressure, manage confrontation in challenging negotiations, and maintain composure under stress
  • Strong product affinity and ability to represent and promote the solution externally with conviction
  • Excellent Google Sheets skills and high proficiency in data-driven analysis

Responsibilities

  • Responsible for the continuation and renegotiation of existing contracts (renewals) for B2B clients with a strong focus on larger corporate accounts
  • Analyze the existing portfolio, identify data-driven needs for action based on opportunities and risks (up and cross-sells), and initiate measures independently
  • Responsible for contract negotiations with (key) corporate accounts optimizing revenue and margins in close coordination with colleagues from related areas such as Sales, Customer Success, Legal, and Controlling
  • Actively work on the continuous improvement of processes and methods in the area of Account Renewal Management to position Urban Sports Club for a successful future
  • Understand the wishes and needs of corporate clients and derive strategies & tactics for specific contract negotiations and conclusions as well as for future product improvements

Skills

Account Management
Contract Renewal
Contract Negotiation
B2B Sales
Data Analysis
Revenue Optimization
Upselling
Cross-Selling
Customer Success
Stakeholder Coordination

Urban Sports Club

Sports and wellness membership platform in Europe

About Urban Sports Club

Urban Sports Club offers a sports and wellness platform that provides access to over 50 different activities at more than 10,000 locations across Europe. Users can choose from a variety of sports, whether they prefer to exercise indoors, outdoors, or online, allowing them to maintain an active lifestyle with flexibility in scheduling. The platform caters to both individual fitness enthusiasts and businesses looking to improve employee well-being through its Employee Benefit program. Urban Sports Club operates on a subscription model, where customers select a membership plan that suits their needs, reserve spots for classes or training, and can cancel their memberships easily if necessary. This flexibility and wide range of options set Urban Sports Club apart from competitors, as it aims to inspire people to stay active and healthy.

Berlin, GermanyHeadquarters
2012Year Founded
$214MTotal Funding
LATE_VCCompany Stage
Healthcare, Consumer GoodsIndustries
201-500Employees

Benefits

Hybrid Work Options
Remote Work Options
Paid Vacation
Mental Health Support
Professional Development Budget
Wellness Program

Risks

Laid off 15% of workforce, indicating potential financial or operational issues.
Faces competition from digital fitness platforms like Peloton and ClassPass.
Economic downturns in Europe may reduce consumer spending on fitness memberships.

Differentiation

Offers over 50 sports at 10,000+ venues across Europe.
Combines in-person and virtual classes for a hybrid fitness experience.
Provides a flexible subscription model for both individuals and corporations.

Upsides

Secured €95M investment to expand employee wellness market presence.
Increased membership by 51% from June 2021 to June 2022.
Acquired myClubs to enhance service offerings in the DACH region.

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