Senior Client Success Manager
Modern HealthSalary not specified
- Full Time
- Senior (5 to 8 years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Mental Health, Health Tech, Software as a Service (SaaS)Industries
Requirements
The Senior Account Manager, Upsell and Expansion should possess proven experience in account management or sales, ideally with a focus on enterprise clients. Strong business acumen and the ability to build relationships with key stakeholders, including HR leaders and CFOs, are essential. Experience in the mental health or healthcare industry is preferred, along with a demonstrated ability to understand customer needs and develop tailored solutions.
Responsibilities
This role involves identifying and pursuing new revenue opportunities within existing enterprise accounts, building business cases to demonstrate the value of expanded Spring Health offerings, partnering with the Customer Success team to cultivate strong relationships, delivering consultative sales pitches, owning the full sales cycle, meeting and exceeding revenue targets, collaborating with cross-functional teams, and staying current on industry trends to provide customer feedback and influence product roadmap development.
Skills
Customer Success
Account Management
Upselling
Client Relationship Building
Sales Strategy
Enterprise Customer Management
Spring Health
Personalized mental health solutions for employers
About Spring Health
Spring Health offers personalized mental health solutions to employers and health plans, focusing on enhancing employee well-being. Their Precision Mental Healthcare system tailors support to individuals, providing options like digital resources, therapy, and medication. Users receive a customized care plan after a brief assessment, allowing them to schedule appointments and access wellness exercises easily. The goal is to improve workplace mental health by providing effective and accessible resources.
Key Metrics
New York City, NoneHeadquarters
2016Year Founded
$452.3MTotal Funding
SERIES_ECompany Stage
HealthcareIndustries
1,001-5,000Employees