Generally 3–4 years of Account / Relationship Management experience
Finance, Leasing, or Commercial Insurance experience and/or knowledge is a plus
Ability to travel 25-35% of the time throughout the US and Canada
Growth Mindset: Eager to seek information, feedback, and coaching, and able to approach issues with curiosity and understanding
Relationship Builder: Skilled in creating win-win partnerships, with a strong understanding of give and take
Problem Solver: Capable of independently resolving complex issues and achieving results
Prolific Communicator: Possess outstanding written, verbal, and non-verbal communication skills
Results-Oriented: Consistently tracks and measures achievements to ensure continuous success
Adaptable: Thrives in a constantly evolving environment and be a change agent
Agile Learner/Tech Literate: Quick to understand complex processes and adopt new technologies
Sound Judgment: Makes well-informed decisions confidently
Responsibilities
Serve as the primary point of contact for Great American's business unit, conducting regular face-to-face client visits and ongoing calls to strengthen partnerships, identify opportunities, and stay current on business trends
Develop customized plans to optimize client programs through data analysis on a monthly, quarterly, and yearly basis
Lead the strategy and execution for Great American’s top clients’ programs, driving the entire relationship with C-Suite executives to understand company needs and vision
Collaborate with internal teams across contact center integration, accounting, marketing, and sales to foster growth for both clients and Great American
Utilize your industry expertise to gain buy-in from decision-makers and create long-term value
Attend industry events to expand your knowledge, network with partners and clients, and uncover business needs
Participates in preparing materials for new prospect marketing presentations and capabilities presentations