Senior Account Manager - PEO Business at CVS Health

Pineville, Kentucky, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, InsuranceIndustries

Requirements

Health Insurance license in resident state or become licensed within 90 days of hire date
A minimum of 4 to 5 years Account Management experience in the healthcare industry, with a preference for Professional Employer Organization experience
Adept at execution and delivery (planning, delivering and supporting) skills
Adept at problem solving and decision making skills
Adept at collaboration and teamwork
Adept at attention to detail
Adept at presenting in person or virtually
Adept at engaging with the C-suite
Willing to travel up to 10-15% annually
Bachelor's degree preferred/specialized training/relevant professional qualifications, or equivalent work experience

Responsibilities

Work in collaboration with the Account Executive on the plan sponsor relationship, renewal decisions and strategic direction
Stay up to date with annual PEO portfolio changes, maintaining accurate plan grids
Meet PEO timeline by updating all PEO operational transaction items including the final plan grid, SBC's, Large Group Intake Tool, ID card reviews, etc
Work closely with the internal Plan Sponsor Services team and participate on implementation calls to ensure all deliverables are on target
Ensure annual items such as MA MCC testing is in compliance with fully insured plan offerings
Be involved in escalated member or plan sponsor issues
Be involved in preparing/conducting in person and virtual plan sponsor trainings as needed working in collaboration with the PEO Client Benefit Educator
Provide mentorship opportunities with less tenured account management team members
Implement processes for sales, account management, and business retention operations for organizational product and services for the Professional Employer Organization book of business
Responsible for internal and external communication and downstream system execution to transmit renewals, structural and benefit changes

Skills

Account Management

PEO

Health Insurance

Sales Operations

Business Retention

Plan Sponsor Services

Renewal Management

Benefit Administration

Compliance Testing

Client Training

Mentorship

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters

1963Year Founded

DEBTCompany Stage

Healthcare, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Company Equity

Wellness Program

Professional Development Budget

Paid Vacation

Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.

The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.

The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.

The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.

CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.

Increased consumer interest in wellness boosts demand for CVS's health-related products.

The trend towards value-based care aligns with CVS's integrated healthcare approach.

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