Senior Account Manager at Octopus Energy

London, England, United Kingdom

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Electric Vehicle Leasing, Sustainable Transport, EnergyIndustries

Requirements

Deep Commercial Experience (6+ years): Progressive, relevant experience in strategic account management or another relevant commercial role, ideally within a B2B2C environment
Accountability for Strategic Growth: Highly results-accountable, with evidence of exceeding growth and penetration targets and proactive risk mitigation across a high-value portfolio
Advanced Commercial Acumen
Valid UK driving licence

Responsibilities

Drive portfolio growth: Own the account strategy and performance of the largest, most complex and strategically important corporate accounts. Define and execute yearly account plans focused on maximising scheme penetration and expanding the relationship across all areas of the customer’s company
Act a strategic thought leader: Consult with senior stakeholders (HR, Benefits, Finance, Sustainability) to architect their long term EV benefit or company car strategy. Translate the customer objectives into joint opportunities for scheme success from initial pitch (where you will act as an influencer alongside the BD team), through onboarding and sustained high level adoption
Own the smooth running of the account: Personally tackle and resolve client escalations, navigate internal roadblocks, and alongside our Scheme Delivery team ensure the scheme's day-to-day operations run flawlessly
Help shape the Account Management team: Bring gravitas and positive communication to internal meetings and working groups. Actively coach and support rising talent, lead by example with proactive approach and excellent results, and share learnings
Cultivate Executive Partnership & Influence: Develop and deepen trusted, senior relationships, positioning OEV as an indispensable partner in the customers’ long term business strategy
Ensure Strategic Account Integrity: Take full ownership of long-term account health and retention. Proactively design risk mitigation strategies for regulatory, commercial, or operational challenges, maintaining maximum scheme participation and minimising churn across your entire portfolio
Lead Cross-Functional Alignment: Act as the primary internal voice of the strategic client portfolio. Direct and align internal teams (Product, Operations, Finance) on client requirements and solutions, ensuring the delivery of a seamless, high-quality experience
Leverage Data for Strategic Influence: Analyse portfolio data and share customer insights to quantify OEV's value to the customer and proactively influence the OEV Product roadmap and operational processes
Build expert-level knowledge: Build a deep understanding of your customer businesses, the industry, market risks and opportunities and link this to strategic plans for your portfolio, and future risks and opportunities for OEV

Skills

Key technologies and capabilities for this role

Account ManagementCustomer SuccessCommercial StrategyEV Salary SacrificeStakeholder ManagementHR ConsultingFinance ConsultingSustainability StrategyPortfolio GrowthClient EscalationsOnboardingBusiness Development

Questions & Answers

Common questions about this position

Is this role remote or office-based?

This role is based in London and requires joining the Customer Success team there.

What are the key skills required for the Senior Account Manager role?

The role requires strong gravitas, expert commercial acumen, positive communication skills, and the ability to act as a strategic thought leader and consultant with senior stakeholders.

What is the salary or compensation for this position?

This information is not specified in the job description.

What is the company culture like at Octopus Energy?

The culture emphasizes translating the mission of sustainable transport into success, coaching rising talent, leading by example with proactive approaches, and sharing learnings to improve the team.

What makes a strong candidate for this Senior Account Manager position?

A strong candidate will have a valid UK driving licence, experience managing high-value enterprise accounts, strategic consulting skills with senior stakeholders, and the gravitas to drive growth and retention.

Octopus Energy

Provides affordable green energy solutions

About Octopus Energy

Octopus Energy provides affordable green energy solutions to households and businesses across multiple countries, including the UK, US, Japan, Germany, New Zealand, and Australia. The company focuses on the renewable energy market and utilizes technology and data to enhance its services. Its main product offerings include direct energy sales to consumers and the licensing of its proprietary Kraken technology platform to other energy providers. This platform helps streamline energy management and improve customer experience. Unlike many competitors, Octopus Energy emphasizes sustainability and offers additional services such as electric vehicle solutions. The company's goal is to make green energy accessible and affordable while promoting the use of renewable resources.

London, United KingdomHeadquarters

2016Year Founded

$2,476.6MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Data & Analytics, Automotive & Transportation, EnergyIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Vacation

401(k) Company Match

Parental Leave

Flexible Work Hours

Company Equity

OE Group Share Scheme

Risks

Increased competition in renewable energy may impact market share.

Rapid international expansion exposes Octopus to geopolitical risks.

£3 billion repayment to UK government could strain financial resources.

Differentiation

Octopus Energy's Kraken platform optimizes energy usage for zero-bill homes.

The company leads in electric aircraft charging with AeroVolt collaboration.

Octopus Energy's global reach includes partnerships in Brazil and Japan.

Upsides

'Zero Bills' initiative could revolutionize sustainable living in the UK.

Partnership with Energisa opens South American renewable energy market.

Investment in Ocergy enhances offshore wind capabilities globally.

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