Seasonal: Sales Associate (San Francisco) at Brooklinen

San Francisco, California, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

RetailIndustries

Requirements

0-3 years of experience in a retail (or service-oriented) environment
Ability to communicate clearly, confidently, and enthusiastically
Strong judgment and a service- and solution-oriented approach
Ability to work a flexible schedule, including evenings, holidays, and weekend shifts (up to 25 hours per week, averaging 15-20 hours; at least two weekend shifts Friday–Sunday; available for key holidays and peak periods including week before/after Black Friday, Christmas, and New Year’s)
Passionate, inclusive, and positive demeanor
Ability to stand for long periods of time, physically move products, and lift up to 20 pounds
Availability for seasonal contract from mid-October through January 2026

Responsibilities

Ensure an exceptional customer experience is delivered 100% of the time
Act as a Brooklinen brand ambassador, always putting the customer first
Engage with loyal customers in-person and form new customer relationships
Educate customers on product assortment, brand history, and value proposition
Work in the back of house to receive and organize inventory

Skills

Key technologies and capabilities for this role

Customer ServiceRetail SalesInventory ManagementProduct KnowledgeCommunicationFlexible Scheduling

Questions & Answers

Common questions about this position

What is the pay rate for the Seasonal Sales Associate position?

The compensation for this role is $19.50 per hour.

Is this a remote position or does it require being in the office?

This is an in-person role at the San Francisco location, requiring availability for weekend shifts, evenings, holidays, and the ability to stand for long periods and lift up to 20 pounds.

What skills or experience are required for this role?

Candidates need 0-3 years of retail or service-oriented experience, clear and enthusiastic communication, strong judgment with a service-oriented approach, flexibility for evenings/weekends/holidays, and physical ability to stand and lift up to 20 pounds.

What is the company culture like at Brooklinen?

The team consists of friendly, funny, welcoming, low-ego, and passionate people, with a strong emphasis on protecting this culture; everyone is welcome, reflecting community diversity where differences are celebrated.

What makes a strong candidate for this seasonal role?

Strong candidates are enthusiastic about customer service, passionate, inclusive, positive, able to work a flexible schedule with weekends and holidays, and have 0-3 years of retail experience; availability for peak periods and potential interest in permanent roles stand out.

Brooklinen

Direct-to-consumer home textile retailer

About Brooklinen

Brooklinen specializes in high-quality home textiles such as sheets, towels, pillows, comforters, and loungewear, targeting consumers who want to enhance their home living experience with premium yet affordable products. The company designs and manufactures its own items, selling them directly to customers through its website, brooklinen.com. This direct-to-consumer model allows Brooklinen to eliminate middlemen, resulting in luxury-quality products at lower prices compared to traditional retail. They often bundle products for savings and create urgency with limited edition items, encouraging repeat purchases. Customer satisfaction is a priority, reflected in their extensive positive reviews and high retention rates, with over 500,000 satisfied customers. Brooklinen aims to provide high-quality home essentials while maintaining a strong focus on customer experience.

New York City, New YorkHeadquarters

2014Year Founded

$58.4MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Consumer GoodsIndustries

51-200Employees

Benefits

401(k) plan with a 4% match

100% paid parental leave for ALL new parents

Budget for learning and development

Fun team outings

Risks

Increased competition from brands like Parachute and Target may impact market share.

Brooklinen's kids' collection may not resonate with existing customers, risking unsold inventory.

The saturated laundry care market poses challenges for Brooklinen's Essential Detergent line.

Differentiation

Brooklinen cuts out middlemen to offer luxury-quality products at lower prices.

The company focuses on customer satisfaction with over 50,000 five-star reviews.

Brooklinen's direct-to-consumer model allows better control over customer experience and product quality.

Upsides

Increased demand for eco-friendly products aligns with Brooklinen's Organic Collection.

Collaborations with brands like Sesame Street enhance brand visibility and attract new customers.

The rise of e-commerce allows Brooklinen to reach a wider audience without physical stores.

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