Seasonal Retail Gearhead / Sales Associate (Part Time) at CSC Generation

Palo Alto, California, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Retail, Outdoor GearIndustries

Requirements

High school diploma or equivalent required; some college coursework preferred
Previous retail sales experience preferred
Excellent communication and customer service skills
Strong attention to detail and organizational skills
Ability to work in a fast-paced, team-oriented environment
Flexibility to work weekends, holidays, and evenings — especially during the November through February seasonal period (must be able to work two of the three major winter holidays: Thanksgiving/Black Friday, Christmas, New Year’s Eve/New Year’s Day)
Basic computer skills and proficiency in Microsoft Office and point-of-sale systems
Passion for outdoor activities and knowledge of outdoor gear and apparel
Specialized knowledge in skiing, snowboarding, biking, climbing, fly fishing, or other outdoor sport preferred
Outdoor industry and retail experience nice to have

Responsibilities

Greet and assist customers with their purchases
Provide product information, advice, and recommendations to customers
Process sales transactions accurately and efficiently
Maintain a clean and organized store environment
Manage inventory levels and restock merchandise
Participate in company-wide promotions and marketing campaigns
Collaborate with the marketing and buying teams to ensure product offerings align with customer needs
Continuously strive to improve customer satisfaction and exceed sales targets
Develop and maintain knowledge of products, industry trends, and competitors

Skills

Key technologies and capabilities for this role

Customer ServiceSalesProduct KnowledgeInventory ManagementCash HandlingCommunication SkillsInterpersonal SkillsRetail Operations

Questions & Answers

Common questions about this position

What is the pay rate for this Seasonal Retail Gearhead position?

The position pays $18.50 - $20 an hour.

Is this a remote position, or does it require in-person work?

This is an in-person retail position requiring work in a store environment with flexibility for weekends, holidays, and evenings during the seasonal period.

What skills are required for this sales associate role?

Required skills include excellent communication and customer service skills, strong attention to detail and organizational skills, ability to work in a fast-paced team environment, basic computer skills with Microsoft Office and POS systems, plus passion for outdoor activities.

What is the work environment like at Backcountry?

The environment is fast-paced and team-oriented, focused on providing exceptional customer service in retail, with collaboration across marketing and buying teams during the holiday season.

What makes a strong candidate for this Gearhead role?

Strong candidates have previous retail sales experience, specialized knowledge in outdoor sports like skiing or biking, a passion for outdoor activities, and holiday availability including two of the three major winter holidays.

CSC Generation

Acquires and revitalizes struggling retail brands

About CSC Generation

CSC Generation specializes in acquiring and revitalizing struggling retail brands to make them profitable. The company identifies underperforming brands with potential and integrates them into its operating platform, which includes technology, skilled personnel, and efficient processes. This approach has allowed CSC Generation to successfully transform several well-known brands, such as DirectBuy and Sur La Table, into profitable ventures. The company generates revenue through the sales of products from its portfolio, which features over 325,000 items and attracts around 10 million monthly page views. Unlike many competitors, CSC Generation focuses on "unsexy" opportunities—brands that others might overlook but have significant turnaround potential. The goal of CSC Generation is to drive growth and profitability for the brands it acquires, ultimately enhancing the customer experience and increasing sales.

Merrillville, IndianaHeadquarters

2016Year Founded

$107.6MTotal Funding

SERIES_ECompany Stage

Consumer Software, Consumer GoodsIndustries

51-200Employees

Risks

Increased competition may lead to higher acquisition costs for CSC Generation.

Operational challenges in integrating new brands like Backcountry could affect performance.

Economic downturns could reduce consumer spending, impacting CSC's profitability.

Differentiation

CSC Generation specializes in acquiring and revitalizing struggling retail brands.

The company integrates brands into its platform to drive growth and profitability.

CSC Generation identifies 'unsexy' opportunities with significant potential for turnaround.

Upsides

CSC Generation's acquisition of Backcountry expands its consumer-centric brand portfolio.

The rise of AI-driven personalization can enhance CSC's customer engagement and conversion rates.

Direct-to-consumer models offer CSC increased profitability by cutting out intermediaries.

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