Seasonal Retail Ambassador - Ala Moana at Rothy's

Honolulu, Hawaii, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Retail, Fashion, Sustainable FashionIndustries

Requirements

1-3 years of retail or customer-oriented experience preferred
Excellent people skills—you are approachable, engaging and friendly
Fastidious attention to detail and an enthusiasm to maintain our brand aesthetic in a physical space
Ability to foster connections with our customers both in our store and within our community
Actively contribute towards meeting and exceeding the team’s sales goals
Availability to work weekends, evenings and holidays, minimum 16 hours a week and will help to ensure the store maintains established Hours of Operation to meet customer expectations
Ability to work on your feet up to 8 hours a day in a busy store environment; ability to lift up to 25 pounds
Passionate about our brand story and product
Unflappable. Has the ability to quickly problem solve for all potential customers
Self-motivated with a desire to go above and beyond to establish Rothy’s as a leader in customer experience
18 years of age or older

Responsibilities

Provide an unparalleled customer experience for every Rothy’s customer
Own all day-to-day customer interactions—in our physical store and across all touch points of the brand—in person, over the phone and online
Support Retail Manager and Assistant Manager in all operational duties
Develop and maintain expert-level understanding of our products and processes including our tools and systems
Elevate customer feedback and identify and escalate opportunities for improvement
Create loyalty by connecting customers with our brand and our community

Skills

Key technologies and capabilities for this role

Customer ServiceRetail SalesProduct KnowledgeBrand AmbassadorSalesFitting and SizingCustomer Experience

Questions & Answers

Common questions about this position

What is the salary for the Seasonal Retail Ambassador position?

This information is not specified in the job description.

Is this a remote position or does it require working in a specific location?

This is an in-person role at the Ala Moana store in Honolulu, HI, requiring availability to work weekends, evenings, and holidays.

What skills or experience are required for this role?

The role prefers 1-3 years of retail or customer-oriented experience, excellent people skills with an approachable and engaging demeanor, fastidious attention to detail, and the ability to contribute to sales goals.

What is the company culture like at Rothy's?

Rothy's fosters an inclusive environment focused on sustainability, with an extraordinary retail team that provides exceptional customer experiences and deep product knowledge.

How long is the employment for this seasonal role?

This is a temporary position with an employment timeline of 90 days.

Rothy's

Sustainable footwear and accessories brand

About Rothy's

Rothy's creates stylish footwear and accessories using recycled materials, such as plastic bottles and marine plastic. Their products include shoes, handbags, and other accessories, all designed for environmentally conscious consumers. Rothy's operates through a direct-to-consumer model, selling products online at rothys.com, which allows them to control their brand and customer experience. What sets Rothy's apart from competitors is their strong commitment to sustainability, continuously using eco-friendly materials and practices to reduce environmental impact. The company's goal is to provide fashionable and comfortable products while promoting environmental responsibility.

San Francisco, CaliforniaHeadquarters

2012Year Founded

$235.4MTotal Funding

SECONDARYCompany Stage

Consumer GoodsIndustries

201-500Employees