Seasonal Kitchen Assistant (Sur La Table) at CSC Generation

Ann Arbor, Michigan, United States

CSC Generation Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Part TimeJob Type
UnknownVisa
Retail, Hospitality, CulinaryIndustries

Requirements

  • Passion for cooking, hospitality, and teamwork
  • Ability to communicate verbally and work cooperatively with associates and customers
  • Physical ability to set up/break down classes, prep ingredients, clean workstations, handle dishes/equipment, restock supplies, and maintain kitchen environment
  • Knowledge of food safety standards, local health codes, sanitation regulations, and alcohol handling compliance (including age restrictions)

Responsibilities

  • Represent Sur La Table’s brand and culture by creating memorable, educational experiences that inspire repeat visits and customer loyalty
  • Maintain expertise by staying current on products, engaging in training, and seeking additional resources
  • Ensure exceptional customer experience by leading a customer-focused, Guest Obsessed culture in the kitchen and retail sales floor
  • Assist chefs with class execution to drive repeat visits and positive customer feedback
  • Deliver class revenue goals by ensuring high enrollment, positive reviews, and guest return rates
  • Consistently meet or exceed monthly sales goals, contributing to store revenue (measured by sales volume, average transaction value, and conversion rates)
  • Assist in setting up and breakdown of classes, including organizing mise en place, prepping ingredients, and cleaning workstations
  • Clean and sanitize dishes and equipment promptly to ensure smooth kitchen operations
  • Assist with restocking, organizing, and maintaining kitchen supplies and tools
  • Ensure compliance with food safety standards, local health codes, and sanitation regulations
  • Properly handle tools, ingredients, kitchen equipment, liquor, wine, and beer in compliance with regulations and policies
  • Maintain accurate inventory levels, minimize shrink, and control supply/culinary expenses
  • Ensure store safety and cleanliness, addressing maintenance needs promptly
  • Adhere to wage and hour laws, accurately record time worked, and follow all company policies and SOPs

Skills

Cooking
Hospitality
Teamwork
Customer Service
Kitchen Organization
Sales Support
Culinary Assistance
Food Preparation

CSC Generation

Acquires and revitalizes struggling retail brands

About CSC Generation

CSC Generation specializes in acquiring and revitalizing struggling retail brands to make them profitable. The company identifies underperforming brands with potential and integrates them into its operating platform, which includes technology, skilled personnel, and efficient processes. This approach has allowed CSC Generation to successfully transform several well-known brands, such as DirectBuy and Sur La Table, into profitable ventures. The company generates revenue through the sales of products from its portfolio, which features over 325,000 items and attracts around 10 million monthly page views. Unlike many competitors, CSC Generation focuses on "unsexy" opportunities—brands that others might overlook but have significant turnaround potential. The goal of CSC Generation is to drive growth and profitability for the brands it acquires, ultimately enhancing the customer experience and increasing sales.

Merrillville, IndianaHeadquarters
2016Year Founded
$107.6MTotal Funding
SERIES_ECompany Stage
Consumer Software, Consumer GoodsIndustries
51-200Employees

Risks

Increased competition may lead to higher acquisition costs for CSC Generation.
Operational challenges in integrating new brands like Backcountry could affect performance.
Economic downturns could reduce consumer spending, impacting CSC's profitability.

Differentiation

CSC Generation specializes in acquiring and revitalizing struggling retail brands.
The company integrates brands into its platform to drive growth and profitability.
CSC Generation identifies 'unsexy' opportunities with significant potential for turnaround.

Upsides

CSC Generation's acquisition of Backcountry expands its consumer-centric brand portfolio.
The rise of AI-driven personalization can enhance CSC's customer engagement and conversion rates.
Direct-to-consumer models offer CSC increased profitability by cutting out intermediaries.

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