Customer Experience Associate
Garner HealthFull Time
Entry Level & New Grad
Boulder, Colorado, United States
Key technologies and capabilities for this role
Common questions about this position
This is a seasonal part-time position.
The role involves providing exceptional customer service, supporting cooking classes by assisting the instructor, maintaining product knowledge, achieving sales goals, preparing the kitchen, washing dishes, and demonstrating products.
Essential functions include verbal communication, working cooperatively with others, standing for up to 3 hours, moving about the workplace, sensory abilities to distinguish flavors or odors, and physical tasks like grabbing, reaching, pushing, pulling, bending, stooping, kneeling, and crouching.
The culture emphasizes creating happiness through cooking and sharing good food, working as part of a high-performing team to achieve sales goals, and rolling up sleeves to support customers on their culinary journey.
A strong candidate blends passion for cooking and entertaining, demonstrates exceptional verbal and written communication skills, has product knowledge, and possesses the physical ability to stand for long periods and perform kitchen tasks.
Acquires and revitalizes struggling retail brands
CSC Generation specializes in acquiring and revitalizing struggling retail brands to make them profitable. The company identifies underperforming brands with potential and integrates them into its operating platform, which includes technology, skilled personnel, and efficient processes. This approach has allowed CSC Generation to successfully transform several well-known brands, such as DirectBuy and Sur La Table, into profitable ventures. The company generates revenue through the sales of products from its portfolio, which features over 325,000 items and attracts around 10 million monthly page views. Unlike many competitors, CSC Generation focuses on "unsexy" opportunities—brands that others might overlook but have significant turnaround potential. The goal of CSC Generation is to drive growth and profitability for the brands it acquires, ultimately enhancing the customer experience and increasing sales.