Seasonal Kitchen Assistant (Sur La Table) at CSC Generation

Palo Alto, California, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Retail, Hospitality, CulinaryIndustries

Requirements

Passion for cooking, hospitality, and teamwork
Ability to communicate verbally and work cooperatively with associates and customers
Physical ability to set up/break down classes, prep ingredients, clean workstations, handle dishes/equipment, restock supplies, and maintain kitchen environment
Knowledge of food safety standards, local health codes, sanitation regulations, and alcohol handling compliance (including age restrictions)
Adherence to wage/hour laws, company policies, and SOPs
Expertise in products through training and independent learning

Responsibilities

Represent Sur La Table’s brand by creating memorable, educational customer experiences to inspire repeat visits and loyalty
Maintain product expertise via training and additional resources
Lead a customer-focused culture in kitchen and retail areas for exceptional experiences
Assist chefs with class execution to drive repeat visits and positive feedback
Contribute to class revenue goals through high enrollment, reviews, and guest returns
Meet or exceed monthly sales goals (measured by sales volume, transaction value, conversion rates)
Assist in class setup/breakdown: organize mise en place, prep ingredients, clean workstations
Clean and sanitize dishes/equipment promptly
Restock, organize, and maintain kitchen supplies/tools
Ensure compliance with food safety, health codes, sanitation, and alcohol regulations
Handle tools, ingredients, equipment safely and efficiently
Maintain accurate inventory, minimize shrink, control expenses
Ensure store safety, cleanliness, and address maintenance needs
Accurately record time worked per policy
Model adherence to all company policies and SOPs

Skills

Cooking

Hospitality

Customer Service

Teamwork

Kitchen Organization

Sales Support

Guest Engagement

Brand Representation

CSC Generation

Acquires and revitalizes struggling retail brands

About CSC Generation

CSC Generation specializes in acquiring and revitalizing struggling retail brands to make them profitable. The company identifies underperforming brands with potential and integrates them into its operating platform, which includes technology, skilled personnel, and efficient processes. This approach has allowed CSC Generation to successfully transform several well-known brands, such as DirectBuy and Sur La Table, into profitable ventures. The company generates revenue through the sales of products from its portfolio, which features over 325,000 items and attracts around 10 million monthly page views. Unlike many competitors, CSC Generation focuses on "unsexy" opportunities—brands that others might overlook but have significant turnaround potential. The goal of CSC Generation is to drive growth and profitability for the brands it acquires, ultimately enhancing the customer experience and increasing sales.

Merrillville, IndianaHeadquarters

2016Year Founded

$107.6MTotal Funding

SERIES_ECompany Stage

Consumer Software, Consumer GoodsIndustries

51-200Employees

Risks

Increased competition may lead to higher acquisition costs for CSC Generation.

Operational challenges in integrating new brands like Backcountry could affect performance.

Economic downturns could reduce consumer spending, impacting CSC's profitability.

Differentiation

CSC Generation specializes in acquiring and revitalizing struggling retail brands.

The company integrates brands into its platform to drive growth and profitability.

CSC Generation identifies 'unsexy' opportunities with significant potential for turnaround.

Upsides

CSC Generation's acquisition of Backcountry expands its consumer-centric brand portfolio.

The rise of AI-driven personalization can enhance CSC's customer engagement and conversion rates.

Direct-to-consumer models offer CSC increased profitability by cutting out intermediaries.

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