SDE-II, Technical Solutions at MindTickle

Pune, Maharashtra, India

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

TechnologyIndustries

Requirements

4–6 years of experience in enterprise software implementation or development with a proven track record of delivering high-quality solutions on time
Strong ownership and accountability across the full solution lifecycle, including scoping, development, deployment, and ongoing support
Exceptional communication and stakeholder engagement skills, with experience working closely with internal and customer-facing teams
Proficiency in Python and experience with frameworks/libraries like Flask, FastAPI, Pandas, PySpark, and NumPy
Hands-on experience building and maintaining scalable workflows and pipelines using Apache Airflow or equivalent orchestration tools
Advanced proficiency in writing complex SQL queries and working with relational databases such as MySQL, PostgreSQL, or SQL Server
Strong debugging skills and experience working with Unix/Linux systems, system calls, and log analysis
Experience developing and consuming REST APIs, with understanding of authentication standards like OAuth, SAML, JWT, and secure file exchange via SFTP
Working knowledge of AWS services, including EC2, S3, RDS, Lambda, VPC, and IAM, with experience deploying and managing solutions in cloud environments
Familiarity with logging and monitoring tools like Grafana, Loki, and AWS CloudWatch for system observability
Experience with AI/ML concepts such as classification, summarization, and recommendations, including practical integration of LLMs and GenAI workflows
Experience in web technologies including HTML, CSS, and JavaScript. Exposure to React or Golang is a plus
Proven ability to convert AI/ML models into APIs or embed into real-time decision workflows
Strong background in building data pipelines and performing ETL/ELT using Python or ETL platforms like Workato, Jitterbit, Informatica, or Dell Boomi
Experience with data lakes and cloud data warehouses like Snowflake, Redshift, or BigQuery is preferred
Hands-on experience in data visualization tools such as Tableau, JasperSoft, or Power BI, with the ability to create business-friendly dashboards

Responsibilities

Understand and analyze the business needs of customers, as well as their technical requirements
Develop and implement custom integrations, solutions, and reporting features throughout the customer lifecycle
Create data visualization dashboards tailored to specific customer requirements, based on the analysis of large datasets
Perform small enhancements to the product UI to address customers' business needs
Coordinate the deployment of user management integration with Mindtickle, collaborating closely with customers' technical teams
Implement and maintain integration workflows using ETL tools
Perform quality assurance and troubleshoot issues related to custom dashboards and integrations in collaboration with the product and development teams
Develop automation for custom integrations and implement effective alerting mechanisms
Collaborate with the product team to represent customer trends for consideration in the product roadmap
Identify and define opportunities for process improvement

Skills

Key technologies and capabilities for this role

ETLIntegrationsData VisualizationDashboardsUI DevelopmentAutomationAlertingQuality AssuranceTroubleshooting

Questions & Answers

Common questions about this position

What experience level is required for this SDE-II role?

The role requires 4–6 years of experience in enterprise software implementation or development with a proven track record of delivering high-quality solutions on time.

What technical skills are required for this position?

Required skills include proficiency in Python with frameworks like Flask, FastAPI, Pandas, PySpark, and NumPy; advanced SQL with databases like MySQL, PostgreSQL, or SQL Server; experience with Apache Airflow or equivalent for workflows; REST APIs with OAuth, SAML, JWT; and AWS knowledge.

What does the Technical Solutions team do?

The Technical Solutions team is a customer-facing group within the customer success division that elicits requirements, proposes innovative solutions, manages technical implementations, and maintains communication with stakeholders.

What soft skills are needed for this role?

Candidates need strong ownership and accountability across the full solution lifecycle, exceptional communication and stakeholder engagement skills, and experience working closely with internal and customer-facing teams.

Is this a remote position?

This information is not specified in the job description.

MindTickle

Sales readiness and enablement platform

About MindTickle

MindTickle provides sales readiness and enablement solutions through a platform that focuses on training sales teams using micro-learning, social interactions, and gamified methods. The platform delivers small, digestible learning content that engages users and enhances their training experience. MindTickle caters to a diverse range of clients, from small businesses to large enterprises, particularly in customer-centric industries like MedTech and technology. Unlike many competitors, MindTickle offers a subscription-based software as a service (SaaS) model, allowing clients to access their tools based on user needs and service levels. Key features of the platform include virtual coaching tools, data-driven insights, and readiness assessments, all aimed at improving sales skills and customer interactions. The company's goal is to continuously enhance sales capabilities and ensure teams are well-prepared to deliver exceptional customer experiences.

San Francisco, CaliforniaHeadquarters

2012Year Founded

$273.6MTotal Funding

SERIES_ECompany Stage

Data & Analytics, Enterprise Software, EducationIndustries

501-1,000Employees