SAP HCM Team Lead for Ongoing Support ( Perú / Remote ) at A1M Solutions

Peru

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

IT Consulting, Human ResourcesIndustries

Requirements

+10 years of experience in SAP HCM
HCM Specialization Required
At least 1-2 projects with HCM Ongoing support
SAP Certification required
University Engineering/Business Degree (no lawyers)
Payroll Mexico and Latin American (Ecuador, Peru, Argentina, Colombia preferable) Countries Expertise or Knowledge
Strong knowledge and support on payroll processes
Strong knowledge on payroll rules and schemas
Knowledge and understanding of ABAP, social security and taxes, user exits for solution analysis
Leadership Skills
Experience in managing multicultural and multidisciplinary teams
Ability to interact with multiple teams, colleagues and key business users
Strong Fluency in English (Advanced level)
Country: México and Perú (ONLY)
Availability for full-time work Monday-Friday (office hours)
100% Remote

Responsibilities

Responsible for 2nd level tickets support
Responsible for tickets management and follow up
Responsible for technical documentation of any changes/tickets/specifications
Analysis of business requirements, preparation of technical specs, execution of unitary and regression testing
Work effectively with colleagues and business key users
Keeps contact with ABAP Development team
Responsible for functional/technical HCM Team
Responsible to create reports in Excel, PPT on a weekly basis for managerial levels
Responsible for HCM Team tickets tracking, follow up, update and documentation
Responsible for Business ticket detailed tracking matrix
Responsible to interact with all levels of organization for incidents resolution
Service Now experience is a plus (optional)

Skills

Key technologies and capabilities for this role

SAP HCMABAPPayrollServiceNowTicket ManagementTechnical SpecificationsRegression TestingUnitary TestingExcelPPTLeadership

Questions & Answers

Common questions about this position

Is this position remote?

Yes, the position is 100% remote.

What experience is required for this SAP HCM Team Lead role?

Candidates need +10 years of experience with HCM specialization, at least 1-2 projects with HCM ongoing support, and SAP Certification is required.

What is the salary for this position?

This information is not specified in the job description.

What are the location requirements for this job?

The position is open only to candidates in Mexico and Peru.

What skills make a strong candidate for this role?

Strong candidates have advanced English fluency, leadership skills for managing multicultural teams, expertise in payroll for Mexico and Latin American countries, and experience with ticket management and business requirements analysis.

A1M Solutions

Design and data support for government healthcare

About A1M Solutions

A1M Solutions specializes in providing design, data, and policy-informed support for government healthcare programs, with a focus on serving disadvantaged populations. The company leverages expertise in government healthcare programs, data analysis, and policy/legislation to design effective business strategies and enhance digital service delivery, utilizing agile research and insights to untangle complex problems and generate thoughtful solutions.

Chico, CA, USAHeadquarters

2018Year Founded

VENTURE_UNKNOWNCompany Stage

Consulting, Social ImpactIndustries

11-50Employees