[Remote] Salesforce Engagement Manager at NeuraFlash

United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

10+ years of consulting experience
Strong blend of solution architecture, pre-sales advisory, and client-facing leadership
5+ years leading complex customer engagements or solution workstreams of 15+ team members
Direct accountability for solution strategy, technical direction, and stakeholder alignment
5+ years of experience architecting, selling, and delivering Salesforce or AWS solutions
Ability to clearly explain platform capabilities, tradeoffs, implementation considerations, and roadmap options
Deep expertise in Contact Center, Salesforce, or AWS-based solution design

Responsibilities

Develop, own, and manage customer relationships across the NeuraFlash portfolio
Provide oversight on project teams to ensure successful delivery
Act as a "thought leader" for customers, helping them drive outcomes and identify areas of further transformation
Participate in customer sales cycles, developing rapport with prospects and understanding scope, estimates, and staffing needs
Smoothly transition customers from the sales process to project delivery
Collaborate with Neuraflash's operations/staffing team and BU leadership to ensure project teams are staffed and defined
Drive and participate in internal initiatives to drive innovation in solution delivery capabilities, enterprise delivery methodology, and reusable assets
Contribute to NeuraFlash at a leadership level, advocating for the brand and helping the company grow and scale
Travel up to 25% for customer projects and company events

NeuraFlash

AI-powered CRM solutions for businesses

About NeuraFlash

NeuraFlash specializes in digital transformation with a focus on Customer Relationship Management (CRM) and artificial intelligence (AI). The company provides tools that help businesses analyze data and improve customer interactions, primarily serving large enterprises in industries like retail, logistics, and global security. Their products include AI-powered tools and CRM analytics that allow clients to visualize insights and enhance customer experiences. NeuraFlash differentiates itself by offering tailored solutions and ongoing support, as well as specialized practices around platforms like Slack and Salesforce. Their goal is to help businesses leverage AI and CRM effectively to drive efficiency and improve customer satisfaction.

Boston, MassachusettsHeadquarters

2016Year Founded

$2.2MTotal Funding

DEBT_PPCompany Stage

Enterprise Software, AI & Machine LearningIndustries

201-500Employees

Benefits

Remote Work Options

Flexible Work Hours

Risks

Increased competition from other Salesforce consulting firms may erode NeuraFlash's market share.

Rapid technological advancements could outpace NeuraFlash's ability to update its solutions.

Dependence on Salesforce and AWS means changes in their strategies could impact NeuraFlash.

Differentiation

NeuraFlash specializes in AI-driven CRM solutions, enhancing customer experiences and business operations.

The company offers tailored solutions, partnering with major firms like Macy's for implementation.

NeuraFlash integrates AI-powered search and generative AI, ensuring optimal search results.

Upsides

Growing demand for AI-driven CRM solutions boosts NeuraFlash's market potential.

Salesforce's continuous updates provide opportunities for NeuraFlash's integration services.

The rise of hybrid work models increases relevance of NeuraFlash's Slack integration services.

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