NeuraFlash

Salesforce Digital Experience Solution Architect - AI & Agentforce

Colombia

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Information Technology & ServicesIndustries

Requirements

Candidates should possess at least 3 years of experience in a customer-facing technical consulting, enterprise architecture, or business process mapping role, along with 5+ years of CRM industry experience. They must have experience architecting and implementing Salesforce Service Cloud or Sales Cloud, and a strong understanding of Salesforce technology such as Agentforce, Einstein Bots, Einstein Service Intelligence, and Experience Cloud.

Responsibilities

The Solution Architect will provide industry best practices and serve as a trusted client advisor, drive requirement gathering and act as the Salesforce platform expert, work with clients to build out their strategy and roadmap, translate business requirements into well-architected solutions, provide input on detailed design specifications, and coach and mentor junior team members.

Skills

Salesforce

Agentforce

Salesforce Einstein

Service Cloud Voice

Amazon Connect

Conversational AI

Predictive Analytics

Generative AI

Solution Architecture

Support Site Development

Partner Management Portals

NeuraFlash

AI-powered CRM solutions for businesses

About NeuraFlash

NeuraFlash specializes in digital transformation with a focus on Customer Relationship Management (CRM) and artificial intelligence (AI). The company provides tools that help businesses analyze data and improve customer interactions, primarily serving large enterprises in industries like retail, logistics, and global security. Their products include AI-powered tools and CRM analytics that allow clients to visualize insights and enhance customer experiences. NeuraFlash differentiates itself by offering tailored solutions and ongoing support, as well as specialized practices around platforms like Slack and Salesforce. Their goal is to help businesses leverage AI and CRM effectively to drive efficiency and improve customer satisfaction.

Key Metrics

Boston, MassachusettsHeadquarters

2016Year Founded

$2.2MTotal Funding

DEBT_PPCompany Stage

Enterprise Software, AI & Machine LearningIndustries

201-500Employees

Benefits

Remote Work Options

Flexible Work Hours

Risks

Increased competition from other Salesforce consulting firms may erode NeuraFlash's market share.

Rapid technological advancements could outpace NeuraFlash's ability to update its solutions.

Dependence on Salesforce and AWS means changes in their strategies could impact NeuraFlash.

Differentiation

NeuraFlash specializes in AI-driven CRM solutions, enhancing customer experiences and business operations.

The company offers tailored solutions, partnering with major firms like Macy's for implementation.

NeuraFlash integrates AI-powered search and generative AI, ensuring optimal search results.

Upsides

Growing demand for AI-driven CRM solutions boosts NeuraFlash's market potential.

Salesforce's continuous updates provide opportunities for NeuraFlash's integration services.

The rise of hybrid work models increases relevance of NeuraFlash's Slack integration services.

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