Salesforce Business Analyst at Acronis

Bulgaria

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Cybersecurity, TechnologyIndustries

Requirements

3+ years of hands-on experience as a Salesforce Business Analyst or in a hybrid Salesforce BA/Admin/Consultant role
Experience with CI/CD practices/pipelines (plus)
Experience with JIRA, Confluence
Previous experience with data manipulation tools (e.g., Demand Tools, DataLoader, Workbench) (plus)
Ability to work independently, as well as part of a team, on multiple projects
Detail-oriented with proven problem-solving, communication, and analysis skills
Excellent writing skills for documentation creation/maintenance
Salesforce certifications (plus but not required)
Knowledge of Microsoft 365 suite

Responsibilities

Collaborate with business users to understand needs and translate them into scalable Salesforce solutions
Communicate with product managers, developers, analysts, contractors, and support engineers to understand business and technical requirements
Drive improvements to workflows and processes by leveraging Salesforce automation tools such as Flows, Approval Processes, and Validation Rules
Support Agile delivery by contributing to sprint planning, backlog grooming, and acting as the liaison between business and technical teams
Lead user acceptance testing (UAT) and coordinate feedback to ensure solutions meet business needs
Create and maintain documentation on business processes, policies, system configuration, and training materials
Keep up to date with Salesforce features and functionality and provide recommendations for process improvements

Skills

Key technologies and capabilities for this role

SalesforceJIRAConfluenceDataLoaderWorkbenchDemandToolsSalesforce FlowsApproval ProcessesValidation RulesCI/CDAgile

Questions & Answers

Common questions about this position

What experience is required for the Salesforce Business Analyst role?

Candidates need 3+ years of hands-on experience as a Salesforce Business Analyst or in a hybrid Salesforce BA/Admin/Consultant role. Experience with JIRA, Confluence, and data manipulation tools like Demand Tools, DataLoader, or Workbench is a plus, along with Salesforce certifications.

What are the key responsibilities of this position?

You'll collaborate with business users to translate needs into Salesforce solutions, drive workflow improvements using tools like Flows and Approval Processes, support Agile delivery, lead UAT, create documentation, and stay updated on Salesforce features.

What is the salary or compensation for this role?

This information is not specified in the job description.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the company culture like at Acronis?

Acronis focuses on making a positive impact on employees' lives and communities, with cornerstones of mutual trust, respect, and belief in daily contributions. They seek 'A-Team' members who excel and drive the success of their innovative business.

Acronis

Data protection and cybersecurity solutions provider

About Acronis

Acronis provides a range of solutions that combine data protection and cybersecurity to address various challenges related to safety, accessibility, privacy, authenticity, and security. Their products include antivirus software, backup services, disaster recovery options, and endpoint protection management. Acronis also utilizes AI-based antimalware and blockchain technology for data authentication, ensuring that data, applications, and systems are protected in any environment. What sets Acronis apart from its competitors is its comprehensive approach to cyber protection, which integrates multiple aspects of data security into a single platform. The company's goal is to ensure that users can trust their data is safe and accessible, while also maintaining privacy and authenticity.

Schaffhausen, SwitzerlandHeadquarters

2003Year Founded

$640.1MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Cybersecurity, AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Medical, dental, &vision insurance plans

Life Insurance, STD and LTD policies

401(k) retirement plan and company match

Corporate rates and discounts

Competitive package

Flexible working hours

3+ weeks of PTO and 10 paid holidays

Smart casual dress code

Free snacks and drinks

Office social events

Risks

Emerging cybersecurity firms with lower costs may erode Acronis's market share.

Rapid AI-driven cyber threats require costly updates to Acronis's defenses.

Geopolitical risks may affect Acronis's expansion into new markets like Bangladesh.

Differentiation

Acronis integrates cybersecurity and data protection, addressing SAPAS challenges comprehensively.

The company uses AI-based antimalware and blockchain for advanced data authentication.

Acronis offers flexible deployment models for service providers and IT professionals.

Upsides

Growing demand for integrated cybersecurity solutions boosts Acronis's market potential.

Expansion of global cybersecurity market offers significant growth opportunities for Acronis.

Acronis's partnerships in sports highlight niche market opportunities.

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