Salesforce Administrator at AHEAD

India

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Business ApplicationsIndustries

Requirements

Bachelor’s degree in Computer Science, Information Systems, or a related field
5+ years of hands-on Salesforce administration experience, including Sales Cloud, CPQ, and/or Billing
Strong expertise in Salesforce configuration (Flows, Reports, Dashboards, Page Layouts, Record Types, Permission Sets)
Proven ability to manage large-scale data and complex security models
Experience working within agile development or sprint-based environments
Excellent troubleshooting skills and ability to translate business needs into practical Salesforce solutions
Strong communication skills with both technical and non-technical stakeholders
Salesforce Certified Administrator and Advanced Administrator certifications required

Responsibilities

Administer and maintain Salesforce environments, ensuring platform stability, data integrity, and security
Manage user accounts, roles, profiles, permission sets, and data access controls
Build and optimize declarative automation (Flows, Approval Processes, Validation Rules, etc.) to streamline business processes
Support ongoing projects across Sales, CPQ, Billing, and Service functions by configuring and maintaining Salesforce solutions
Collaborate with architects and developers to translate business requirements into scalable Salesforce configurations
Assist in data management activities including imports, cleansing, deduplication, and quality monitoring
Support testing and deployment activities in coordination with development teams and release managers
Create and maintain documentation for configurations, processes, and operational runbooks
Deliver end-user training and promote Salesforce best practices across business units
Monitor system performance, proactively troubleshoot issues, and recommend improvements
Partner with the broader Business Applications team to support integrations, governance, and release management processes

Skills

Key technologies and capabilities for this role

SalesforceSales CloudCPQBillingFlowsApproval ProcessesValidation RulesData ManagementUser AdministrationDeclarative AutomationSalesforce Configuration

Questions & Answers

Common questions about this position

What is the location for this Salesforce Senior Administrator role?

This role will be based in India.

What certifications are required for this position?

Salesforce Certified Administrator and Advanced Administrator certifications are required.

What experience level is needed for the Salesforce Administrator role?

Candidates need 5+ years of hands-on Salesforce administration experience, including Sales Cloud, CPQ, and/or Billing.

What key Salesforce skills are required?

Strong expertise in Salesforce configuration including Flows, Reports, Dashboards, Page Layouts, Record Types, and Permission Sets is required, along with proven ability to manage large-scale data and complex security models.

What education is required for this role?

A Bachelor’s degree in Computer Science, Information Systems, or a related field is required.

Is there a salary range mentioned for this position?

This information is not specified in the job description.

What team will the Salesforce Administrator work with?

You'll work closely with architects, developers, and business stakeholders as part of the global Business Applications team.

AHEAD

Digital transformation and cloud consulting services

About AHEAD

AHEAD specializes in digital transformation services, focusing on helping medium to large enterprises modernize their IT infrastructure. The company offers a range of services including cloud migration, automation, and infrastructure optimization, primarily using Microsoft Azure. AHEAD's products work by providing tailored consulting and managed services that guide clients through the complexities of digital transformation. What sets AHEAD apart from its competitors is its deep expertise in cloud solutions and a strong client-centric approach, which has been validated by achieving Gold Cloud Platform Competency with Azure. The company's goal is to empower organizations to take control of their digital transformation journeys and achieve sustainable success.

Chicago, IllinoisHeadquarters

2007Year Founded

BUYOUTCompany Stage

Consulting, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Health Insurance

401(k) Retirement Plan

Paid Vacation

Paid Sick Leave

Risks

Emerging cloud service providers offer similar services at lower costs.

Rapid technological advancements may outpace AHEAD's solution updates.

Economic downturns could reduce spending on digital transformation projects.

Differentiation

AHEAD specializes in digital transformation with a focus on cloud solutions.

The company achieved Gold Cloud Platform Competency with Microsoft Azure.

AHEAD offers tailored solutions for cloud migration and infrastructure optimization.

Upsides

Increased demand for hybrid cloud solutions aligns with AHEAD's expertise.

Growing interest in AI-driven IT operations presents new opportunities for AHEAD.

The rise of edge computing offers AHEAD opportunities in edge-to-cloud solutions.

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