Sales Support Rep at Caterpillar Inc.

Paris, Île-de-France, France

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Construction, Mining, Agriculture, Industrial Equipment, Financial ServicesIndustries

Requirements

Minimum 3/5 years of successful experience in a leasing company or bank, in a similar commercial management position
Confirmed experience in client relationship and request management
Knowledge of financing products and policies

Responsibilities

Commercial and administrative management of Retail financing files for New, Used, Repair & Rebuild, and Bergerat Rent White Label for machines, tools, and solutions sold by Bergerat Monnoyeur or secondary dealers (ASSC), or for machines and tools sold to ASSCs (fleet or stock financing)
Support commercial at Headquarters: receive commercial files, verify quotes; transmit a quote to a seller, ASSC, client, or Bergerat Rent Location Managers after analyzing client quality to determine Pricing (COF, Spread, potential Marketing Program), in accordance with financial product characteristics and internal policies
Enter data into Capital Stream/SalesForce and transmit the file to the Credit Department
Follow up on the file in liaison with the Regional Commercial Manager (TM), ASSC, Seller/IAV, or Client
Communicate the decision and negotiate
Enter Pricing and request issuance of contractual documents from the Doc Team in accordance with the Credit decision
Finalize Pricing and request implementation of the file in accordance with applicable rules (signature or document issuance dates, rules for Marketing Programs, compliance with spread-related rules)
Update information in systems, notably SalesForce
Manage ASSCs: monitor ASSC Credit Lines in collaboration with TMs, develop relationships with ASSCs (visits, participation in promotional days)
Main activity in France, with mastery of Belgium processes for backup of certain tasks not requiring advanced Dutch skills

Skills

Key technologies and capabilities for this role

Sales SupportCommercial ManagementAdministrative ManagementCustomer Portfolio ManagementFinancing SolutionsContract Management

Questions & Answers

Common questions about this position

What is the team structure for the sales department?

The sales department is based mainly in Paris and includes 1 Sales Manager, 1 Responsable des Opérations commerciales, 7 Responsables commerciaux en région (6 in France and 1 in Belgium), and 4 Gestionnaires Commerciaux (3 for France, 1 for Belgium).

Is this a remote position or does it require office work?

The sales department is based mainly in Paris, suggesting the role requires working from the Paris office.

What are the main responsibilities of the Sales Support Rep?

The role involves commercial and administrative management of financing dossiers for new, used, repair & rebuild, and rental equipment, including receiving and verifying commercial dossiers, analyzing client quality for pricing, entering data into Capital Stream/SalesForce, following up with regional managers and clients, communicating decisions, and negotiating.

What is the company culture like at Caterpillar Financial?

Caterpillar emphasizes a global team that cares about each other and the work, focusing on progress, innovation, problem-solving, and building stronger, more sustainable communities with customers.

What salary or compensation is offered for this role?

This information is not specified in the job description.

Caterpillar Inc.

Manufactures heavy machinery for various industries

About Caterpillar Inc.

Caterpillar Inc. designs and manufactures heavy machinery and equipment for industries such as construction, mining, energy, and rail. Their products include a wide range of machinery and engines that help clients complete large-scale projects. Caterpillar's equipment works by providing powerful tools that can perform tasks like digging, lifting, and transporting materials. What sets Caterpillar apart from its competitors is its strong aftermarket support, which includes maintenance and repair services, ensuring that their machinery remains efficient and reliable over time. The company's goal is to deliver high-quality products while also focusing on sustainability and community development through initiatives that improve education and reduce poverty.

Irving, TexasHeadquarters

1925Year Founded

$143.5KTotal Funding

IPOCompany Stage

Industrial & Manufacturing, Social Impact, AI & Machine LearningIndustries

10,001+Employees

Benefits

Annual incentive bonus plan

Medical, dental, and vision coverage

Paid time off plan (Vacation, Holiday, Volunteer, Etc.)

401k savings plan

Health savings account (HSA)

Flexible spending accounts (FSAs)

Disability benefits

Life Insurance

Parental leave

Healthy Lifestyle Programs

Employee Assistance Programs

Voluntary Benefits and Employee Discounts

Tuition Reimbursement

Career Development

Risks

Closure of Aurora office may impact regional economy and Caterpillar's reputation.

Partnership with Anti Social Social Club could dilute Caterpillar's industrial brand focus.

Advanced technology in Cat D8 dozer may face resistance from traditional customers.

Differentiation

Caterpillar's century-long history underscores its reliability and industry leadership.

The company integrates AI and IoT to enhance machinery performance and customer satisfaction.

Caterpillar's strong aftermarket services ensure product longevity and operational efficiency.

Upsides

Growing demand for autonomous equipment boosts Caterpillar's innovation in heavy machinery.

Expansion of 5G networks enhances Caterpillar's remote operation capabilities, improving safety.

Caterpillar's commitment to sustainability aligns with the global shift towards eco-friendly practices.

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