[Remote] Sales Support Professional 1 at Humana

San Antonio, Texas, United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

Previous Sales Enablement or Project Management experience
Great with computers including Microsoft Word, OneNote, PowerPoint, Outlook, with an advanced level skillset using Excel
Excellent verbal & written communication skills
Previous experience with Client Relationship Management Systems (CRM's) with a preference of the Sales Force platform
Must be self-motivated and outgoing with a positive attitude and professional etiquette
Strong analysis, critical thinking, and analytical problem solving skills
Ability to handle multiple tasks and deadlines with high level of accountability
Synthesizing and analyzing financial data (ex. budgets and income statement forecasts) with consideration for market goals
Ability to work cross departments to maximize collaborative potential on market outcomes
Bachelor's Degree (Preferred)
Healthcare or insurance industry experience (Preferred)
Bilingual with the ability to speak, read and write in both English and Spanish (Preferred)

Responsibilities

Provide support to the Sales team throughout the sales cycle
Collect and organize RFP info (census, claims, RAF, etc.) and track down missing information from Broker/Client
Support sold groups in the implementation process, including collecting required materials for Account Installation and submitting all sold paperwork to Implementation
Complete LMG system updates (Launch my Group (LMG)) and attend Implementation calls
Partner with and provide support to brokers as they navigate Humana, answering general benefit questions and responding to brokers with marketing flyers
Partner with internal stakeholders such as marketing, product, actuarial, underwriting, account installation and service
Creation and Distribution of scheduled market communication
Agent bonus tracking and organization
Maintain a strong connection with internal market team members, collaborate to achieve results and solutions

Skills

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters

1961Year Founded

IPOCompany Stage

Social Impact, HealthcareIndustries

10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.

Rising medical costs and tightening Medicare reimbursements may strain financial performance.

Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.

The company emphasizes inclusivity, offering free language interpreter services for accessibility.

Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.

The company is the first insurer to cover TMS therapy for adolescent depression.

Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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