Sales Operations Analyst

Costa Rica

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Govtech, Software, SaaSIndustries

Requirements

Candidates should possess a Bachelor's degree in Business, Data Analytics, or a related field, and have 1-3 years of experience in sales data analytics or sales operations. Proficiency in Salesforce is required, along with experience in a software or SaaS company and strong analytical skills with attention to detail.

Responsibilities

The Sales Operations Analyst will maintain and ensure the integrity of sales data within Salesforce, perform data cleanup and validation, develop and manage Salesforce dashboards to provide actionable insights, analyze sales data to identify trends and opportunities for improvement, review and monitor sales pipelines, collaborate with sales teams to optimize processes and improve efficiency, provide regular updates and reports to senior management on sales performance, and proactively analyze sales data to identify trends, opportunities, and risks, communicating actionable insights to Sales leadership and other stakeholders. Additionally, the role involves conducting ad-hoc analyses to answer specific business questions and supporting strategic decision-making, automating reporting processes, and understanding SaaS sales processes and pipeline management methodologies.

Skills

Salesforce dashboards

Sales pipeline analysis

Data cleanup

Sales data analytics

SaaS environment understanding

Granicus

Digital solutions for government agencies

About Granicus

Granicus provides digital solutions specifically designed for government agencies and public sector organizations. Their software products help improve the efficiency and transparency of government operations. Granicus offers a variety of tools, including platforms for managing public meetings, live streaming legislative sessions, and facilitating citizen engagement and feedback. These solutions enable government entities to communicate better with citizens and deliver services online more effectively. Unlike many competitors, Granicus focuses exclusively on the GovTech market, catering to a wide range of clients from federal to local government levels. The company's goal is to enhance public engagement and streamline government processes through technology, generating revenue primarily through subscription-based services and professional support.

Core, West VirginiaHeadquarters

1999Year Founded

$10MTotal Funding

EARLY_VCCompany Stage

Government & Public SectorIndustries

1,001-5,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Unlimited Paid Time Off

401(k) Company Match

Paid Parental Leave

Group legal coverage

Risks

Integration challenges with Simpleview and SmartGov may delay product enhancements.

Focus on destination marketing could divert attention from core GovTech services.

Intensifying competition in the GovTech market pressures Granicus to innovate rapidly.

Differentiation

Granicus specializes in digital solutions for government agencies, enhancing public engagement.

The company offers subscription-based services, ensuring a steady revenue stream.

Granicus provides tools for managing public meetings and live video streaming.

Upsides

Increased demand for digital public engagement tools boosts Granicus' market potential.

Acquisitions of Simpleview and SmartGov expand Granicus' market share and service offerings.

Growing government funding for digital transformation projects offers new revenue streams.

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