[Remote] Sales Engineer - India at JumpCloud

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, IT Security, SaaSIndustries

Requirements

2+ years experience in a technical Sales Engineering or similar role
Strong knowledge of Cloud/SaaS technologies
Strong understanding of Active Directory environments
Understanding of network architecture
Knowledgeable in industry standard authentication and authorization protocols e.g. SAML, OIDC/OAuth, LDAP, RADIUS
Familiarity with MDM, RMM, or similar endpoint solutions
Familiarity with MFA technologies such as TOTP, WebAuthn
Experience configuring and deploying identity and/or directory solutions
Experience with scripting languages, PowerShell preferred
Experience with both direct and channel/partner sales cycles
Must be fluent professionally (written and spoken) in English
Located in and authorized to work in India

Responsibilities

Acting as the technical trusted advisor to provide consultative support for organizations across the EMEA region evaluating the JumpCloud platform
Providing tailored product demonstrations
Uncovering customer pain points and challenges and aligning JumpCloud solutions to those challenges
Support direct and partner sales teams with product related questions and skill development
Building relationships with partners through technical enablement and co-selling
Assist prospects with setup and configuration of free trials
Provide technical Q&A to prospects as they progress through trial
Assess prospect readiness to enter a formal sales cycle
Understand implementation best practices to advise on the quickest customer time to value
Identify common technical issues and themes that could be addressed through product development, automation and/or self-serve
Provide evaluation framework for prospects to follow in their POC

Skills

Key technologies and capabilities for this role

Product DemonstrationsTechnical ConsultingCustomer Pain Points AnalysisSales EnablementTrial SetupConfigurationImplementation Best PracticesTechnical Q&ACommunication Skills

Questions & Answers

Common questions about this position

Is this Sales Engineer role remote?

Yes, this role is remote within India. JumpCloud is committed to being Remote First, allowing you to work remotely in the country noted.

What experience is required for this Sales Engineer position?

Candidates need 2+ years in a technical Sales Engineering or similar role, plus experience with direct and channel/partner sales cycles.

What technical knowledge is needed for this role?

Required knowledge includes Cloud/SaaS technologies, Active Directory environments, network architecture, authentication protocols like SAML and OAuth, MDM/RMM solutions, MFA technologies, and scripting with PowerShell preferred.

What is the focus of the Pre-Sales Engineering team at JumpCloud?

The team provides technical expertise and consulting to support sales functions, equip salespeople with resources for revenue growth, and demonstrate the value of JumpCloud solutions during evaluations.

What skills make a strong candidate for this Sales Engineer role?

Strong candidates have excellent communication skills, the ability to simplify complex topics, confidence engaging technical evaluators and IT leaders, and a desire to learn new concepts, along with fluency in professional English.

JumpCloud

Cloud-based identity and access management services

About JumpCloud

JumpCloud offers cloud-based directory services that help businesses manage user identities and access to IT resources like applications, networks, and devices from a single platform. It serves a variety of clients, including small and medium-sized businesses and larger enterprises, particularly in sectors that require strong IT security. The company operates on a subscription model with different service tiers, allowing clients to choose features that fit their needs and budgets. JumpCloud's goal is to simplify identity management and access control, enhancing security and operational efficiency for its users.

Louisville, ColoradoHeadquarters

2012Year Founded

$371.3MTotal Funding

SERIES_FCompany Stage

Enterprise Software, CybersecurityIndustries

501-1,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

401(k) Company Match

Remote Work Options

Risks

Increased competition from established IAM providers like Okta and Microsoft.

Rapid technological advancements may strain JumpCloud's resources to keep up.

Economic uncertainties could impact spending on IAM solutions, affecting revenue.

Differentiation

JumpCloud offers a unified platform for identity and device management.

The company provides Zero Trust security models for remote and hybrid work environments.

JumpCloud's SaaS Management capabilities address the rising importance of cloud-based applications.

Upsides

The global IAM market is projected to grow at a CAGR of 13.1% until 2030.

Increased demand for Zero Trust models aligns with JumpCloud's offerings.

Growing need for SME cybersecurity solutions supports JumpCloud's market presence.

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